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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (7824 reviews)

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4.86

Based on 7,824 reviews, last reviewed 24th Mar 2026

58400% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Zempler Bank Easy to navigate the app, fair overdraft fees and excellent customer support. Reviewed on: 24th March 2026

Latest lowest rating:

1

I was not very happy when I recieved an email to say... I was not very happy when I recieved an email to say my account was restricted just after 2 days of using it. No explanation of why. Reviewed on: 12th February 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (7824)

Excellent digital service .

Excellent digital service . Good products Reviewed on: 21st February 2024

Excellent customer support.

Excellent customer support. Excellent communication. Reviewed on: 21st February 2024

Very reliable service provided

Very reliable and when I speak to customer service it's actually real people not automated. Straight to the problem and get it sorted attitude. Reviewed on: 21st February 2024

I have found that I can filter my personal money eas...

I have found that I can filter my personal money east and through out Reviewed on: 21st February 2024

I've been with CashPlus for 15 years since it was a...

I've been with CashPlus for 15 years since it was a prepaid card only and always enjoyed excellent service Reviewed on: 21st February 2024

Online services on point

Online services very good never had a problem, any querys have been dealt with efficiently Reviewed on: 21st February 2024

Good customer service

Great customer service and would recommend Reviewed on: 21st February 2024

Just charges me £3 a few days after I put money on c...

Just charges me £3 a few days after I put money on card rather than straight away so takes me into minus , apart from that great really good idea with the credit builder. Reviewed on: 21st February 2024

They are very helpfull with no fuss

They are very helpfull with no fuss Reviewed on: 21st February 2024

Good overall experience

Good overall experience - fees for direct debit fails got me in the earlier days but since being removed much better - overdraft facility reduced without warning and no chance to raise the limit since? but overall customer service very good and efficient and generally a good growing banking establishment. Reviewed on: 21st February 2024

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