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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8117 reviews)

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4.86

Based on 8,117 reviews, last reviewed 18th Apr 2026

85900% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Good customer service always very understanding and... Good customer service always very understanding and polite, still not established as the high street banks but definitely better at customer satisfact... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8117)

I had a good experience, very good service and was e...

I had a good experience, very good service and was easy to use and simple to understand Reviewed on: 21st February 2024

Life Saver!

Cash Plus have enabled me to stabelise and manage my finances for the first time in my life. Since receiving the card in 2020 I have remained debt free, built my credit score and now my financial security is assured. Reviewed on: 21st February 2024

As a severely disabled woman living alone having an...

As a severely disabled woman living alone having an online banking service is a huge help and I'm very pleased with the service they provide Reviewed on: 21st February 2024

Great service and brilliant customer sevice

Great service and brilliant customer service Reviewed on: 21st February 2024

Really easy way to bank, very helpful customer servi...

Really easy way to bank, very helpful customer service when needed. No charges for transfers. Definitely recommend. Reviewed on: 21st February 2024

Great service

Had a few issues t the beginning of the year, but the amazing customer service team sorted everything out Reviewed on: 21st February 2024

Efficient banking service.

Efficient banking service. Online is easy to use. Reviewed on: 21st February 2024

Does what it says on the tin , easy efficient smart...

Does what it says on the tin , easy efficient smart no fuss banking Reviewed on: 21st February 2024

With knowledge and experience stuff.

With knowledge and experience stuff. Reviewed on: 21st February 2024

Very easy application process.

Very easy application process. Easy access to account so always know your balance, payment amount and date. Reviewed on: 21st February 2024

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