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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8120 reviews)

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4.86

Based on 8,120 reviews, last reviewed 19th Apr 2026

86000% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

4

Customer service is always polite and helpful Customer service is always polite and helpful Reviewed on: 19th April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8120)

Outstanding Services

I have been with Cash Plus for years and it’s amazing to see them growing so much. They have excellent customer support, customer centred services, which ultimately makes our lives easier. Also, their online banking process is simple, efficient and secure. Reviewed on: 21st February 2024

Always friendly when I have called and app is easy t...

Always friendly when I have called and app is easy to understand and use. Also calls are answering quickly Reviewed on: 21st February 2024

Excellent experience, when ever i have called with a...

Excellent experience, when ever i have called with a problem it has been delt with and sorted straight away, all call handlers are very professional and polite Reviewed on: 21st February 2024

Best online bank I've used

App very easy to use and security is excellent. Friendly customer service staff. Always going extra mile to help Reviewed on: 21st February 2024

fast and it’s easy to manage

Never had a problem transaction are fast and it’s easy to manage Reviewed on: 21st February 2024

A good bank

A good bank for online banking but need more personal tuch Reviewed on: 21st February 2024

Not bad wish overdraft was cheaper and limit higher.

Not bad wish overdraft was cheaper and limit higher. Reviewed on: 21st February 2024

Very easy to make transactions in either sending or...

Very easy to make transactions in either sending or reciprocating money always reliable Reviewed on: 21st February 2024

The bank that goes further and helps out

I've never had any problems with cash plus,there are always ready to help. Reviewed on: 21st February 2024

Changed bank account to better one.

Changed bank account to better one.gives what I want. Customer services all ways sort out problems. Reviewed on: 21st February 2024

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