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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8122 reviews)

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4.86

Based on 8,122 reviews, last reviewed 22nd Apr 2026

1% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8122)

Simple, reliable, helpful

Been with Cashplus for a year now, I prefer them to the "big" banks I have previously banked with. Simple and convenient to use. No issues at all. Would recommend to anyone. Reviewed on: 7th March 2023

Excellent banking

This bank is fantastic and help you sort your credit score out too .so easy to use and staff on helpline very helpful. Reviewed on: 7th March 2023

Just charging for money for not having money in account to cover direct debit is not right

I’m not happy with charging money if u don’t have money to cover yours upcoming direc debit Reviewed on: 7th March 2023

Friendly and easy to use

When I have had telephone them, they have been very helpful and easy to talk too. There app and online banking is very easy to use and it doesn't bombared you with ads etc Reviewed on: 7th March 2023

Present when help is needed

A very present help. Always satisfying when dealing with the customer service. Reviewed on: 7th March 2023

Amazing

Few years ago was looking at setting up another account to put money away in for a dream trip to Australia in 2024, came across cashplus and had to open an account with them. Great company and very helpful customer service. One thing I wish could change is the £5.95 subscription charge which takes away money I want save. Maybe the price should be lowered or even taken away. Reviewed on: 7th March 2023

The best!

Super convenient and very easy to use. Reviewed on: 7th March 2023

Good

Good customer service provided. Reviewed on: 7th March 2023

The best and the most safe bank i been with!

Since when i'm Cashplus bank customer,never had any issues and they have done everything to protect my money! Reviewed on: 7th March 2023

Kabongoshi

Easy option and quick reaction to clients Reviewed on: 7th March 2023

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