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Zempler Bank : Current accounts reviews

4.86
Based on 8,126 reviews, last reviewed 5th May 2026
2% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026
Lo Mohamadou lamine 's avatar
Lo Mohamadou lamine

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Best supportive Bank

5
I have been with other Banks , but I feel that Cashplus staff support there customers more they explain everything in detail if you don't understand, they will explain it so you do you understand, they don't get upset that you don't understand. They have a kind and friendly approach to there customers. I help people with bad credit get back on there feet again. I definitely would recommend Cashplus to anyone the service is outstanding. Reviewed on: 8th February 2023

Excellent bank

5
Am really enjoying with cash plus highly reliable bank with no extra charges ,online banking but very easy to excess love u cash plus ❤️ Reviewed on: 8th February 2023

Feedback

4
Cashplus has a great service , they are always informative and polite Reviewed on: 8th February 2023

Difficult bank to deal with

1
What a nightmare Bank to deal with ! Online banking should be quick, simple and easy - not the case with Cashplus. Totally in favour of security measures but with Cashplus, it’s like trying to hack into MI5. Verification codes, security questions at every step. Avoid at all costs ! Reviewed on: 8th February 2023

Much better now and very quick transactions

5
Love Cashplus now that they’ve actually become a full on bank. Transactions speed are very quick and customer service team are fab Reviewed on: 8th February 2023

Brilliant

5
Nice, simple , easy to use bank. Can not fault . Reviewed on: 8th February 2023

Enjoying banking with Cashplus Bank.

5
I was so happy when Cashplus Bank changed to a full bank. I’m also happy with the credit builder as a feature. This has improved my credit score and worth while the monthly fee. Reviewed on: 8th February 2023

Excellent job

5
Excellent service, never had any problems, fast payments and transfers. Keep up the excellent service!!! Reviewed on: 8th February 2023

Great Bank!!

5
This bank has never let me down and always helped me when I’ve had an enquiry and the services are easy and straight forward. Reviewed on: 8th February 2023

Great bank

5
Easy to use and accessible site, clear instructions and navigation Reviewed on: 8th February 2023

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