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Zempler Bank : Current accounts reviews

4.86
Based on 8,126 reviews, last reviewed 5th May 2026
2% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026
Lo Mohamadou lamine 's avatar
Lo Mohamadou lamine

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8126)

Been with the bank from the beginning, and they have thrived.

5
This bank has come a long way and I’m glad to have been with it from the beginning i can transfer money to any account and before u login to see if it’s arrived it’s already their m. Pretty cool. And plus I have an over draft the account has looked I’d let after me and had helped me three in and threw out. Thank you. Reviewed on: 8th February 2023

excellent

4
never any issues and if I have had always dealt with quickly and professionally. Reviewed on: 8th February 2023

Great customer service.

5
Cashplus have been reliable at every stage for me, and their transition to bank status has been handled without a hitch. Reviewed on: 8th February 2023

Great Bank, but charges for transactions

4
I've been with cashplus for 2 years now. The credit rating builder is a great idea. Although, some transactions will cost you, like taking money out of an ATM. I think k it's very bad to get charged when it's your own hard earned money. Especially in these hard times of the cost of living. Reviewed on: 8th February 2023

Cashplus great bank

5
Very helpfull staff.never had an issue with bank.had one scam on account but cashplus staff wete very helpfull and sorted it very quickly,very impressed. Reviewed on: 8th February 2023

Simple banking with a heart

5
I love Cashplus. It’s simple, the app is perfect, it gives me everything I need and they have never let me down. The perfect Bank x Reviewed on: 8th February 2023

Wonderful experience

5
I've had nothing but positive experiences from Cashplus. They've helped me when I've needed it and their credit builder is really helpful. I enjoy using this bank and find their knowledge and expertise invaluable. Reviewed on: 8th February 2023

Excellent

5
Very good customer service with fast response to any problem as it arise. Reviewed on: 8th February 2023

Fast. Reliable. Great customer service

5
I have been with cash plus for a while now after using other online banks. Now I would never change. The money moves around quickly they keep you informed on new perks and the customer service is amazing, very polite and efficient staff. My money feels safe Reviewed on: 8th February 2023

Easy to use app

5
Keep you up to date very easily so you can keep an eye on your finances Reviewed on: 8th February 2023

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