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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8128 reviews)

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4.75

Based on 8,128 reviews, last reviewed 20th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

Never again , nothing help, always problem and non s... Never again , nothing help, always problem and non stop maintainer where card no work and after couple months off card and tell bulshit Reviewed on: 20th August 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8128)

Good

Good at business everything was fantastic better Reviewed on: 8th February 2023

Appauling service and no support

Appauling service. Lost £350 because they didnt act quick enought to stop a merchant from scamming me and others. Sent 5 emails in 5 days to their top management and no reply. I would not recommend this bank. Reviewed on: 17th January 2023

Worst systems ever

Unfortunately not the best bank, they can't compete with other banks on their recovering transactions that should not of come out. This transaction was pending at the time too. The likes of Natwest/Halifax would of stopped it there and then. Not these, you have to download a form, fill it in, send it off, wait till they've received it, delt with it, then they reply with other information like proof of purchase (which to me is the most stupidest question as it's clearly there on your account lol) by all this is sorted its weeks they company that took the wrong payment out that day you rung up as now clearly long gone and had your money. Very very poor system. Reviewed on: 16th September 2022

credit booster

a great way to help boost your credit score, offers additional help with overdraft options, multiple card option to share money with younger family members easily and safely. would recommend. Reviewed on: 23rd May 2022

Please do not put yourself through this.

The worst and in my opinion, most criminal bank I have ever encountered. They have blocked my account now for 5 weeks, allowed no direct debits out. The call centre staff have no interaction with the back office and can tell you nothing. They have around £20,000 at the moment and no intentions or estimations of when they will release the funds? You allow the money to flow into the account, have blocked all direct debits so they bounce and don't allow me access to MY OWN FUNDS! How do you lot get away with this? You need to be shut down and the board of directors put in prison. I hope you all suffer the karma you need, I mean that. Reviewed on: 9th April 2022

Very good bank

Love this bank very helpful and easy 4o use Reviewed on: 5th April 2022

Excellent bank

Would like to see debit cards but overall excellent bank and great customer services. Reviewed on: 5th April 2022

Great banking app

Since I've been using the cash plus account I've had no issues and the customer service has been very good. I've tried several other prepaid cards an this has been the best out of them all. Thanks for all the quick responses when I've rang Reviewed on: 4th April 2022

Excellent service

I am totally satisfied with the service Reviewed on: 4th April 2022

Well worth joining

It’s a very good way of getting your credit up and very easy to do on line too it’s well worth while I would recommended others joining. Reviewed on: 3rd April 2022

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