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Zempler Bank : Current accounts reviews

4.86
Based on 8,125 reviews, last reviewed 28th Apr 2026
1% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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1%
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0%
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1%

Latest highest rating:

5

Even with my mental health and other problems with m... Even with my mental health and other problems with my health and understanding though to loss of family and friends when I’ve had problems the bank ha... Read more Reviewed on: 28th April 2026
Shaun j's avatar
Shaun j

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C

About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8125)

Block your account

1
Absolute piggy bank - Unprofessional and untrained customer services. Nobody contacts you after 48 hours. No access to our company funds. No reason given. And our company Elite Rooms Belfast Ltd has paid them a fortune in fees. STAY CLEAR OFF THIS BANK !!! Reviewed on: 1st March 2022

Lovely!!

5
Awesome bank!! Great service, account opening quick! Lovely jubbly! Reviewed on: 1st March 2022

Scammers

1
They lied to me, robbed me for unfair charges, and now ruined my score for two years Matthew Thompson is responsible Reviewed on: 28th February 2022

Scammers

1
They robbed me for unfair charges,then lied to me over and over aswell as ruin my credit score for two years, Matthew Thompson is responsible Reviewed on: 28th February 2022

Trouble free banking

5
Easy online operation works when I need it Reviewed on: 28th February 2022

Great new bank

5
Always able to speak to a customer advisor, always polite & helpful. Would definitely recommend to other users, in fact my whole family now has an account! Reviewed on: 27th February 2022

efficient and speedy

5
The Account was opened in a very short time with no fuss. The mobile app on my phone is quick and easy to use. I would recommend anyone to open a cashplus account. Reviewed on: 26th February 2022

I have been with Cashplus since soon as it began and have had excellent service over many years

5
Having been on benefits for a variety of reasons on and off over the years, using the Cashplus prepaid credit card opens up purchasing online, which otherwise would not be available to you. It also means that you don't risk losing money through online transactions as you only have available what you have prepaid, perhaps specifically for the purchase you intend to make, especially if it is a larger purchase. By using this method, you don't run up large debts from spending on a Credit card which is a common problem, so it allows for better budgeting and keeping your personal finances in order. Reviewed on: 25th February 2022

Very helpful an friendly

5
Customer services are excellent they sort any problems straight away well mannered very polite they make you feel like family Reviewed on: 25th February 2022

Extraordinary experience, simple, and straightforward

5
A cutting edge bank that has set the pace, seamlessly fluid in service delivery without hassle, personable and interactive, interfaced with dynamic safety and security features with a difference in a competitive marketplace, simply, a cut above the rest on all fronts. Reviewed on: 24th February 2022

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