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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.86 (8122 reviews)

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4.86

Based on 8,122 reviews, last reviewed 22nd Apr 2026

3% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8122)

Cash plus is better than any high street bank

At the start of the pandemic I had my identity stolen apparently Lloyds advertised that bussiness had no checks for loans while this was going on I didn't see it but I was homeless.at the time and on universal credit, I left a bag on the bus and it had my phone and wallet in there which had my password on a bit of paper but in code so not exactly right but they managed to open a bussiness account and take a 47000 loan out now all Lloyds needed to do was look.at my current account and see I had been banking with them for over 10 years and I was in a rough patch in my life as I was homeless.and on universal credit that was the only money I ever had going in and I used to take it out immediately now Lloyds acknowledged that it wasn't me but have put a fraud against my name so.i can't get a bank account with any of the high street banks and I can't get a flat or anything I'm lucky I am a good person and have good friends I'm.out of my rough patch and am.in fulltime employment and am now a lorry driver and am very grateful to cash plus for giving me this account because without it I probably wouldn't survive they created so much stress for me and made me suicidal as I couldn't see no way out Evan though it was totally there fault I understand I lost my phone and passwords but they wouldn't of been able to work them.out coz all that was written down was something to remind me whatever were not the actual.passwords I believe there must of been someone working in the bank helping but criminals are getting so clever now days and I'm a tech dinosaur my 3 year old works computer better than me Reviewed on: 10th February 2022

Really customer friendly

I'm new to cashplus but I already like the way they deal with customers Reviewed on: 10th February 2022

Best best best bank ever

Cashplus is the best bank I’ve banked with. I’m currently on a credit builder ad-on and it’s the best feature for me on the app and I enjoy it as I can see my credit score improving and I’m loving it. It’s not just that but I can use it as a normal current account too, so the benefits for me are a lot Reviewed on: 10th February 2022

Life saver

A brilliant affordable bank which has helped considerably with improving my poor credit score over the last few years. Thank you Cash Plus! Reviewed on: 10th February 2022

great no nonsense bank

i am so glad i joined this bank, never had any big problems or grievances, very easy to use and professional Reviewed on: 10th February 2022

Great service, always support tools

very helpful and answered all my questions concerning my enquiries. Reviewed on: 10th February 2022

Fantastic

I used this bank to help with my credit score, it's been absolutely fantastic to use and is so easy Reviewed on: 10th February 2022

The bank that helps when others won't

Due to past money problems I found it difficult to get a regular bank account. And then out of the blue I found cashplus and have never looked back. And their customer service is second to none. I would recommend them to anyone. They deserve to be up there with the big boys. Good luck Cashplus Reviewed on: 10th February 2022

Always brillant

Any queries are dealt fast and effectivly overall brilliant Reviewed on: 10th February 2022

Easy banking with good online security measures.

I joined Cashplus Bank some years ago now and have always been impressed by their simple and clear approach to banking. I've had no problems in all that time and have recommended them to numerous friends & family. Reviewed on: 10th February 2022

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