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Zempler Bank : Current accounts reviews

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4.86
Based on 8,122 reviews, last reviewed 22nd Apr 2026
17% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

I’ve had a really positive experience with this bank. I’ve had a really positive experience with this bank. The staff are always helpful and professional, and I’ve found their customer service to be quick... Read more Reviewed on: 22nd April 2026
All's avatar
All

Latest lowest rating:

1

Terrible customer service Terrible customer service, had no idea how to actually handle a problem and made it my problem Reviewed on: 10th April 2026
Dominic C's avatar
Dominic C
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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank Current accounts reviews (8122)

Easy to use

5
Easy application and easy to use never had any problems at all Reviewed on: 10th February 2022
Sara's avatar
Sara

Amazing

5
The whole team is there to help! ... Very good customer service at this location every time I have been there, however, expect to spend 15 minutes in line most of the time. ... (BN) is everything a bank should be. ... This bank has an awesome team and a dedicated staff. Reviewed on: 10th February 2022
opreaelena24@gmail.com's avatar
[email protected]

Excellent service

5
Very friendly staff every time I’ve had to call always Go out there way to help and always sort the problems I’ve had Reviewed on: 10th February 2022
Malcolm Rowberry's avatar
Malcolm Rowberry

Excellent service

5
Much easier than a standard high street Bank as its all done online or you can Bank via the app, which is even easier. Reviewed on: 10th February 2022
Daniel Morris's avatar
Daniel Morris

Excellent service

5
I was told about how efficient Cashplus is by a friend I went on to open an account and was impressed by the speed. My husband has since opened an account too. Reviewed on: 10th February 2022
Stellz2711 's avatar
Stellz2711

Absolutely wonderful bank

5
I'm more than happy with cashplus bank. It was very well explained from start to finish. Security is brilliant and I never worry about my safety. Communication is excellent. Would definitely recommend to anyone Reviewed on: 10th February 2022
julie findlay's avatar
julie findlay

Great

5
Been with them for 5years, never had a problem Reviewed on: 10th February 2022
Sue Cook's avatar
Sue Cook

they accepted me when nobody else would

5
I made financial mistakes when I was younger and that made it really hard for me to open a bank account. That was a problem for cash plus as they met my needs and always go above and beyond while helping me improve my credit score Reviewed on: 10th February 2022
fayonline's avatar
fayonline

Great service

5
Secure bank and great customer service Reviewed on: 10th February 2022
Felicite Kouliho's avatar
Felicite Kouliho

First class service

5
Always in support of you even when you are not always investing every month Reviewed on: 10th February 2022
dave todd's avatar
dave todd

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