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Zempler Bank : Current accounts reviews

Name: Current accounts
Rating: 4.75 (8127 reviews)

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4.75

Based on 8,127 reviews, last reviewed 12th Jun 2026

51% decrease in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

I am happy that why I stay with Zempler thanks... I am happy that why I stay with Zempler thanks Reviewed on: 5th May 2026

Latest lowest rating:

1

So annoyed with this bank they blocked my account go... So annoyed with this bank they blocked my account got 2 weeks and only just unblocked it this 3 days ago they've now randomly restricted my account ag... Read more Reviewed on: 12th June 2026

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

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Zempler Bank Current accounts reviews (8127)

Very good

I am very happy with my bank they have helped us Reviewed on: 13th March 2021

Lack of knowledgeable support.

Advisers show lack of knowledge. Payments processed both in and out of accounts very slow. No allowance for lodgement of cheques Reviewed on: 13th March 2021

Amazing service

I love using cashplus as Ive never had any issues & I love the fact I can transfer from my GBP card to another currency card with them & not have any fees for transactions. Customer service is amazing too. Totally recommend them. Reviewed on: 13th March 2021

Customer focus

Any time I have needed to contact Cashplus I have always been treated with respect and had my query dealt with in a courteous and professional manner. I have also been kept up to date with anything that may affect my account. Reviewed on: 13th March 2021

Would recommend

Been with cash plus for several years now and never had any issues. Customer service team always helped with any queries I have had and always professional and friendly. Reviewed on: 13th March 2021

Ripped me off

Told me I’d applied for a product I never did, told the ombudsman I’d agreed to everything and he emails which I never had, now I’ve got a default on my credit file for something I never signed up for and had to pay off so I’ve just lost money for no reason, wouldn’t touch them ever again. Reviewed on: 13th March 2021

Safe banking

I have been very happy with my banking since joining Cashplus. Reviewed on: 13th March 2021

Easy

Great account, managed easily. Have recommended to friends and family Reviewed on: 13th March 2021

Brilliant service

Was very easy to establish my account and Customer Service was great when I needed to contact them, Also a brilliant App. Reviewed on: 13th March 2021

my account

Never had any problems with my account thanks Reviewed on: 13th March 2021

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