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118 118 Money: Personal loan reviews

4.88
Based on 4,588 reviews, last reviewed 28th Apr 2026
252300% increase in 5 star reviews
in the past 90 days
167% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very good quick response quick response Very good quick response quick response Reviewed on: 28th April 2026
Claire Dougherty's avatar
Claire Dougherty

Latest lowest rating:

2

Not very friendly . Not very friendly .speaks to you like poo.not helpful Reviewed on: 22nd April 2026
Delia t's avatar
Delia t

About this product

118 118 Money offer personal loans from £1,000 to £5,000 over 12 to 36 months.

You can check your eligibility for a 118 118 Money loan with no impact to your credit score. If you’re approved, you can receive funds within 15 minutes of checking your offer and agreeing to the Direct Debit.

118 118 Money personal loan reviews help you find out what it’s really like to be a customer. If you’ve used 118 118 Money before, you can also leave a review and share your experience.

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118 118 Money Personal loan reviews (4588)

Very good much appreciated with all the services

5
Very good much appreciated with all the services they provide Reviewed on: 22nd April 2025

Never had any problems with 118 118

5
Never had any problems with 118 118 Reviewed on: 22nd April 2025

Easy, clear process, honest and clear statement of a...

5
Easy, clear process, honest and clear statement of account Reviewed on: 22nd April 2025

Very easy to apply for the loan.

5
Very easy to apply for the loan. And a very fast payout. Reviewed on: 22nd April 2025

Fab no complaints!

5
Fab no complaints, customer service very happy throughout Reviewed on: 22nd April 2025

Great experience from start to finish

5
Great experience from start to finish Reviewed on: 22nd April 2025

Quick and easy , money was in straight away

5
Quick and easy , money was in straight away Reviewed on: 22nd April 2025

10/10 service

5
just a amazing app and really helpful customer service Reviewed on: 22nd April 2025

I had a fast and hassle free application process,, a...

5
I had a fast and hassle free application process,, and the money was credited to my account within less than 2 hours after approval. Let me also add, fantastic app to monitor my repayment process. 118 and 118 is the best in their field of business! Reviewed on: 22nd April 2025

118 118 money: personal loan: Excellent experience

5
118 118 money: personal loan: Excellent experience and great service. if there are any problems the solution is resolved quickly, very efficient and understandable. Would highly recommend to friends and family. Reviewed on: 22nd April 2025

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