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1st Choice Insurance: Business insurance reviews

View other 1st Choice Insurance products
4.91
Based on 323 reviews, last reviewed 13th Nov 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great service both from Rhiann and David - Thank you Great service both from Rhiann and David - Thank you Reviewed on: 13th November 2025
Gavin M's avatar
Gavin M

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017
Olivia deane's avatar
Olivia deane
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About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

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1st Choice Insurance Business insurance reviews (323)

Fleet insurance

5
Very easy to deal with, I had deal with Joe and Jasmine and both a pleasure to talk with them. Reviewed on: 7th August 2023
Pedro's avatar
Pedro

Mandy is always very helpful

5
I would recommend first choice everyone great service Reviewed on: 5th August 2023
speedbirdcouriers's avatar
speedbirdcouriers

Fleet Policy

5
We are a small business and are currently in our second year of being insured through 1st choice. Their customer service is fantastic, phones are answered quickly and our queries are delt with professionally. Megan Hutton is an asset to their teams and gives me as a customer confidence in their service. Reviewed on: 5th August 2023
James Hardy's avatar
James Hardy

Top notch service

5
1st Choice helped us set up out mini-fleet policy - have provided excellent service levels so far, fast repsonse times and clear concise communications by Jasmin and her team. Well done, happy customer here! Reviewed on: 4th August 2023
Madison's avatar
Madison

Excellent

5
I have been using 1st Choice Insurance for many years now. I have always been assisted by Mandy, who has been very helpful with any queries or any help I’ve needed over the years. I highly recommend using Mandy. Reviewed on: 4th August 2023
Raja Atif's avatar
Raja Atif

Fantastic Service

5
I would always highly recommend 1st Choice Insurance and today both Lucy Courtney and Jasmine Bennett dealt with my enquiry with professionalism, speed and efficiency whilst also being friendly and approachable thank you both. Reviewed on: 4th August 2023
Richard Clee's avatar
Richard Clee

At last insurance broker with people

5
Lucy was extremely helpful and polite. She did everything she possible to help me with my query. It's so nice to have a company that picks up the phone and talks to customers. We'll done 1st Choice insurance!!! Reviewed on: 4th August 2023
Louise 's avatar
Louise

Service is quick and hustle free

5
Has been a customer for 2 years now and love working with Mandy Manning and James Harris. Always quick response, great customer service and problem solving. They definitely save a lot of time for you ! Reviewed on: 4th August 2023
Maria Burlakova's avatar
Maria Burlakova

Fantastic in every way

5
Usually my dealings with insurance companies is painful with no one person being able to deal with all my queries. At 1st Choice i deal with one person who could manage multiple quotes at the same time and really quickly. I would not hesitate to recommend them to anyone! Reviewed on: 4th August 2023
Adam's avatar
Adam

Our insurance ladies @ 1st Choice

5
Our business has used 1st Choice for 3 consecutive years for our fleet motor policy, the service we have received has always been exemplary. Mandy our fleet services manger is very polite and professional, always happy to help. And Rachel, well, where do I start!! She is a lovely person, that is very friendly and always happy to help, never grumbles even when I am being a pain! 1st Choice are a very competitive company, in all fairness I probably wont bother with a check quote when it comes to our renewal in October. I can honestly say after 40 years in business 1st choice and the ladies Mandy and Rachel have truly earned a 5 star plus review! Thanks again ladies, all the best from John and team at J&S Heating. Reviewed on: 4th August 2023
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John Allsopp

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