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1st Choice Insurance: Business insurance reviews

Name: Business insurance
Rating: 4.9 (323 reviews)

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4.91

Based on 323 reviews, last reviewed 13th Nov 2025

61% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

2 star

Latest highest rating:

5

Great service both from Rhiann and David - Thank you Great service both from Rhiann and David - Thank you Reviewed on: 13th November 2025

Latest lowest rating:

1

Reasonable Service was as described but did not cover as much As I would have liked. Reviewed on: 6th November 2017

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About this product

1st Choice Insurance provide commercial insurance for businesses across the UK, comparing over 100 providers and policies.

For vehicles, they provide commercial motor, fleet and HGV insurance. 1st Choice Insurance also help with other commercial cover including business insurance, tradesman cover and property insurance.

1st Choice Insurance business insurance reviews help you find out what it’s really like to be a customer. If you’ve used 1st Choice Insurance before, you can also leave a review and share your experience.

1st Choice Insurance Business insurance reviews (323)

Review of the 1st Choice Insurance, Business insurance:

Outstanding Service

Top level customer service from the initial consultation right through to completion. Reviewed on: 25th September 2023

a good insurance for House Removal Vechiles

a good insurance for House Removal Vechiles Reviewed on: 8th September 2025

trade policy sorted great price and hassle free.

Sorted our motor trade policy, ensuring we had correct level of cover and at a fantastic price. Nothing was too much trouble, seamless and hassle free transaction. Reviewed on: 8th September 2025

I’ve been speaking with Rhiann Yeomans, renewals exe...

I’ve been speaking with Rhiann Yeomans, renewals executive, and what a seamless process from start to finish! She certainly knows her stuff—thorough, but not overwhelming—and made sure I understood everything. She’s an absolute credit to 1st Choice. Reviewed on: 2nd September 2025

Rhiann is an excellent broker to deal with.

Rhiann is an excellent broker to deal with. She is proactive, friendly and efficient. A pleasure to speak to. Reviewed on: 2nd September 2025

We recently needed a bespoke insurance policy for ou...

We recently needed a bespoke insurance policy for our business, and Rhiann at 1st Choice in Shrewsbury was fantastic from start to finish. She was courteous, highly professional, and took the time to discuss our requirements in great detail ensuring everything was tailored to our needs. Her helpfulness and clear explanations made the whole process straightforward and stress free. We would not hesitate to recommend 1st Choice for anyone looking for professional, friendly, and reliable insurance support. Reviewed on: 28th August 2025

Brilliant thank to Sophie and everyone on the team

Brilliant thank to Sophie and everyone on the team Reviewed on: 26th August 2025

Renewal was absolutely excellent with Rhiann while I...

Renewal was absolutely excellent with Rhiann while I was away , real professional and amazing person Reviewed on: 26th August 2025

A genuinely outstanding experience - full of value,...

A genuinely outstanding experience - full of value, understanding, and flexibility throughout. It was an absolute pleasure working with Ranj, who streamlined the entire process with ease. She was communicative, accommodating, and consistently willing to work around my hectic schedule. I’d employ her in an instant; she’s undoubtedly a huge asset to First Choice. Everything else was flawless. In fact, I can’t think of a single point for improvement - which is quite rare for me. Reviewed on: 21st August 2025

Solved my insurance requirements and nice to talk di...

Solved my insurance requirements and nice to talk directly to people who understand rather than off shore contact centre… Reviewed on: 21st August 2025

Fantastic Service :)

Could not be faulted in any way, fantastic service, and always on hand with any queries ! Reviewed on: 20th August 2025

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