I am very happy with the services provided by 247 home rescue, I have a home emergency plan and never faced any issue in 3 years. Highly recommended.

Amazing service , have never seen a good customer service than this , amazing work done by the eng was facing so many issue ,... Amazing service , have never seen a good customer service than this , amazing work done by the eng was facing so many issue , he explained me so many things politely , recommend it to everyone Read more Read less

happy with the services and polite engineer

Highly recommended 24/7 home rescue

Good service. Highly recommended

I never had a single instance to complaint about. My tenants are living peacefully in the house. 247 Home Rescue is taking care of the... I never had a single instance to complaint about. My tenants are living peacefully in the house. 247 Home Rescue is taking care of the things. Their service is fantastic. Highly recommended. Read more Read less

Left witj no heating and hot water for 4 days on the middle of winter imcompetent useless customer service dont waste your time and money AVOID THIS COMPANY

Very bad service. I called for an emergency boiler repair and paid the excess on top of my insurance. I called an urgent repair on... Very bad service. I called for an emergency boiler repair and paid the excess on top of my insurance. I called an urgent repair on Sunday at 4am but I have not heard from them till Monday. When the appointment was arranged yet the engineer refused to attend the property because there was no parking This is an old terraced house in the UK—most do not have private parking. Has anyone ever heard of this? Completely unacceptable. On the second scheduled appointment, I was informed that the engineer attended the property but left without knocking, waiting, or making any attempt to contact me. The engineer then refused to return, despite the appointment being pre-arranged and confirmed. When I contacted your company to request a refund of the excess amount I had paid, I was told that this amount would be deducted on the basis that the engineer had attended. I strongly dispute this claim, as no service was provided and no attempt was made to gain access to the property. I believe this behaviour is misleading and unacceptable, and it raises serious concerns about the integrity of your service Also their service is 24/7 its a lie Please do not take insurance within them you going to put yourself in a very stressful situation when its needed it. Also check their policy. I end up using different company and paid alot to get this boiler sort it. Please avoid if you can. Also they do not respond to emails or complains. Read more Read less

Rubbish company. They tried to claim i needed work doing, when it didn't. Coincidentally the 'extra' work was not covered and I needed to pay... Rubbish company. They tried to claim i needed work doing, when it didn't. Coincidentally the 'extra' work was not covered and I needed to pay before any of the covered work was to be completed. Extorting money out of people. Policies are cheap for a reason, stay clear. My ref is MS735237 Promised a call by a manager to resolve the issue. No phone call. The only correspondence has been from their complaints department telling me they'll charge me £70 to leave them, despite all their failings. Read more Read less