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247 Home Rescue reviews

247 Home Rescue logo
Rated Good • 3.91/5

247 Home Rescue reviews

Unverified business Last reviewed within 7 days
See more on their website Write a review
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 63 product reviews

Average score of 3.91/5
5 star
44%
4 star
6%
3 star
0%
2 star
0%
1 star
49%
Reviews for 247 Home Rescue have trended positively over the past 90 days

Latest positive rating

5.00/5

Professional and Efficient Service

Annual boiler service carried out professionally and efficiently. The engineer was punctual, thorough and explained what had been checked. The service was completed without any... Annual boiler service carried out professionally and efficiently. The engineer was punctual, thorough and explained what had been checked. The service was completed without any issues and the whole process was straightforward. Read more Read less

{"display":"Ada ","slug":"user1786656215","deleted_at":null,"created_at":"2026-08-13T21:23:35.000000Z","updated_at":"2026-08-13T21:23:35.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Ada","last_name":"Luguterah","full_name":"Ada Luguterah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Home Emergency Plan
Ada 13th August 2026

Latest negative rating

1.00/5

Complete waste of money

Complete waste of money According to their policy, they will only cover boilers that are less than 7 years old. This seems quite surprising, especially... Complete waste of money According to their policy, they will only cover boilers that are less than 7 years old. This seems quite surprising, especially when many modern boilers come with warranties of 10 years or more so in that case ur boiler already under manufacture warranty. For boilers over 7 years old, they will apparently only cover repairs if the cost is no more than £250 and they value ur boiler with a very little amount and based on that , they will declare ur boiler as beyond repair. In reality, it seems quite unlikely that a boiler repair will fall within this limit. On top of that, you still have to pay an excess even if they ultimately don’t carry out any meaningful repair. Based on my experience, I would strongly recommend reading the policy terms very carefully before taking out this type of boiler insurance. Otherwise, you could end up paying for insurance throughout the year and finding that, when you actually need it, there is very little or no cover available. Just be aware and make sure you understand exactly what you’re paying for. Read more Read less

{"display":"Aisha","slug":"user1786545464","deleted_at":null,"created_at":"2026-08-12T14:37:44.000000Z","updated_at":"2026-08-12T14:37:44.000000Z","biography":null,"tagline":null,"gender":null,"rank":null,"first_name":"Aisha","last_name":"","full_name":"Aisha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Boiler cover
Aisha 12th August 2026
See more reviews for 247 Home Rescue products

About 247 Home Rescue

24|7 Home Rescue aim to make heating more affordable and accessible for households across the UK.

The team are committed to helping homeowners find energy-efficient solutions that not only meet their needs but also reduce their environmental footprint.

With over a decade of experience offering services like boiler cover, landlord cover and more, 24|7 Home Rescue have expanded coverage beyond boilers. Services also include appliance insurance and car breakdown cover.

247 Home Rescue at a glance

Contact details

Website
Visit provider website
Phone
0330 1741 779
Email
[email protected]
Social media

Reviews for 247 Home Rescue

Showing 11 of 63 company reviews • Last reviewed within 7 days

Professional and Efficient Service

Home Emergency Plan • 13th August 2026

Annual boiler service carried out professionally and efficiently. The engineer was punctual, thorough and explained what had been checked. The service was completed without any... Annual boiler service carried out professionally and efficiently. The engineer was punctual, thorough and explained what had been checked. The service was completed without any issues and the whole process was straightforward. Read more Read less

{"display":"Ada ","full_name":"Ada ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Really helpful

Home Emergency Plan • 13th August 2026

Great service really helpful getting short notice appointments

{"display":" S A","full_name":" S A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Good experience overall.

    Good experience overall. Proffesional.

    {"display":"Lisa p","full_name":"Lisa p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Plan
    Lisa p 13th August 2026
  • 5.00/5

    Annual boiler service.

    Annual boiler service. excellent experience

    {"display":"Stephen T","full_name":"Stephen T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Good all round good with my puppy.

    Good all round good with my puppy.

    {"display":"MR P","full_name":"MR P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Plan
    MR P 12th August 2026
  • 1.00/5

    Complete waste of money

    Complete waste of money According to their policy, they will only cover boilers that are less than 7 years old. This seems quite surprising, especially... Complete waste of money According to their policy, they will only cover boilers that are less than 7 years old. This seems quite surprising, especially when many modern boilers come with warranties of 10 years or more so in that case ur boiler already under manufacture warranty. For boilers over 7 years old, they will apparently only cover repairs if the cost is no more than £250 and they value ur boiler with a very little amount and based on that , they will declare ur boiler as beyond repair. In reality, it seems quite unlikely that a boiler repair will fall within this limit. On top of that, you still have to pay an excess even if they ultimately don’t carry out any meaningful repair. Based on my experience, I would strongly recommend reading the policy terms very carefully before taking out this type of boiler insurance. Otherwise, you could end up paying for insurance throughout the year and finding that, when you actually need it, there is very little or no cover available. Just be aware and make sure you understand exactly what you’re paying for. Read more Read less

    {"display":"Aisha","full_name":"Aisha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Boiler cover
    Aisha 12th August 2026
  • 5.00/5

    Professional and prompt engineer

    Professional and prompt engineer, gave good advice, many thanks

    {"display":"Ed W","full_name":"Ed W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Plan
    Ed W 12th August 2026
  • 5.00/5

    24/7 Highly Recommended!!

    Emergency call agent was very helpful, wasted no time getting the job booked and provided lots of info on the process. Online account is easy... Emergency call agent was very helpful, wasted no time getting the job booked and provided lots of info on the process. Online account is easy to use and keeps a good track of time slots and technician arrivals. Conor, our technician, was brilliant, friendly and well prepared, the job was much harder than expected, but he did great work, the toilet cistern is working better than new!! Read more Read less

    {"display":"Christine","full_name":"Christine","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Helpful support

    Smooth transition and well informed, helpful operators

    {"display":"H P","full_name":"H P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Plan
    H P 12th August 2026
  • 5.00/5

    Engineer was very efficient in carrying out the Serv...

    Engineer was very efficient in carrying out the Service.

    {"display":"Derek L","full_name":"Derek L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent service

    The boiler service man was professional, friendly and helpful. The admin staff kept me up to date at all stages.

    {"display":"Judi N","full_name":"Judi N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home Emergency Plan
    Judi N 11th August 2026

    Products from 247 Home Rescue

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