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Bedford Credit Union reviews

Bedford Credit Union's logo
Rated Excellent 4.57/5

Bedford Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • UK-based contact centre
    UK-based contact centre
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 40 product reviews

Average score of 4.57/5
5 star
89%
4 star
8%
3 star
3%
2 star
0%
1 star
0%
Reviews for Bedford Credit Union have trended positively over the past 90 days

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About Bedford Credit Union

Bedford Credit Union (BCU) is a not-for-profit financial co-operative owned by members who live or work in Bedfordshire.

Offering savings and loans, Bedford Credit Union is regulated by the FCA and the PRA. Savers’ deposits are fully protected by the Financial Services Compensation Scheme.

BCU was established in 1998 and has grown with adult memberships exceeding 2000 and over 1100 junior members.

Bedford Credit Union at a glance

Contact details

Phone
01234 346352
Email
[email protected]
Main address
6 St Paul’s Square, Bedford, MK40 1SQ

Reviews for Bedford Credit Union

Showing 11 of 40 company reviews Last reviewed within 7 days

very friendly on the phone all the time and happy to...

Savings 23rd May 2026

very friendly on the phone all the time and happy to help you.

Rated Excellent 5.00/5
Read more product reviews

Excellent BCU made for smart money

Savings 21st May 2026

Excellent BCU made for smart money

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Helpful and loans

    Had a few loans in the past and they have always been helpful with sorting out loan and making sure we can manage the payments... Had a few loans in the past and they have always been helpful with sorting out loan and making sure we can manage the payments and always there if you need help Read more Read less

    {"display":"Michael T","full_name":"Michael T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Michael T 19th May 2026
  • 5.00/5

    Great Service During Processing

    I’m currently in the loan processing stage with [Bank Name], and the experience so far has been great. The team has been responsive, clear with... I’m currently in the loan processing stage with [Bank Name], and the experience so far has been great. The team has been responsive, clear with communication, and helpful at every step. They guided me through the process smoothly and kept me updated throughout. Happy with the service so far. Read more Read less

    {"display":"GOKUL PRAKASH","full_name":"GOKUL PRAKASH","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1584705.png"}}'s avatar
    Loans
    GOKUL PRAKASH 18th May 2026
  • 5.00/5

    Excellent people's

    In my experience to open bank cards was easy and smooth. The customer service was excellent

  • 5.00/5

    I got a loan with very low interest rate.

    I got a loan with very low interest rate. I got a new job and I needed to get a car for work. My bank... I got a loan with very low interest rate. I got a new job and I needed to get a car for work. My bank would not lend me the amount I was looking for. I went to Bedford Credit Union and it all easy and the interest rate was far much better compared to the bank. Very flexible in terms of paying back. It was a stress off my shoulders. Thank you Bedford Credit Union Read more Read less

    {"display":"Shungu ","full_name":"Shungu ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shungu 18th May 2026
  • 5.00/5

    Saving incentives are a Great

    Saving incentives are a great way to get started on saving. Saving £10 a month to receive £25 is a boost. I haven't saved for... Saving incentives are a great way to get started on saving. Saving £10 a month to receive £25 is a boost. I haven't saved for years. I need to for my son's wedding that he is unable to afford. It's delayed because of money. Read more Read less

    {"display":"Sharon H","full_name":"Sharon H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sharon H 18th May 2026
  • 5.00/5

    Great service and great products offered and friendl...

    Great service and great products offered and friendly staff and easy to understand instructions on site

    {"display":"Ss M","full_name":"Ss M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ss M 18th May 2026
  • 5.00/5

    Always very helpfull, and accomodateing.

    Always very helpfull, and accomodateing.

    {"display":"Catherine","full_name":"Catherine","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Catherine 4th May 2026
  • 3.00/5

    David's review of BCU

    Problem with account card and having money transferred on to it. Staff are helpful and always there. Quite a good replacement for an actual bank... Problem with account card and having money transferred on to it. Staff are helpful and always there. Quite a good replacement for an actual bank though. Account is easy to access online and tells me everything I need to know. Read more Read less

  • 5.00/5

    I have dealt with Bedford credit union for at least...

    I have dealt with Bedford credit union for at least 10 years both as a saver and a loan. they are very professional as a... I have dealt with Bedford credit union for at least 10 years both as a saver and a loan. they are very professional as a company and always willing to help and give advice to their customers. I have volunteered with them in the past and they are very expert as trainers to make sure all volunteers are capable to deal with customers new and old Read more Read less

    {"display":"Dennis F","full_name":"Dennis F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dennis F 30th April 2026

    Products from Bedford Credit Union

    Showing all products offered by Bedford Credit Union

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