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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 18th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Highly user friendly website making it very easy for...

5
Highly user friendly website making it very easy for the customer to get specific insurance they require. Great value for money. Reviewed on: 10th September 2025
Alastair A's avatar
Alastair A

I’m not sure who I’m dealing with some direct debit...

3
I’m not sure who I’m dealing with some direct debit showing RIPE INSURANCE as the credit company and now you have pc/ gjw Reviewed on: 10th September 2025
Naimish's avatar
Naimish

easy to take out insurance and to talk to

5
easy to take out insurance and to talk to Reviewed on: 10th September 2025
peter b's avatar
peter b

Excellent customer service

5
Was really impressed with the advice and support from GJW. I needed to contact them regarding my narrowboat out of water survey,and was given the information I required instantly Reviewed on: 10th September 2025
Pamela R's avatar
Pamela R

Easy, simple and excellent value for money!

5
Received quite a few emails nagging me to renew leading up to the actual renewal date, which was bloody annoying, but the on-line renewal process was actually quite straightforward and simple… Reviewed on: 10th September 2025
Frank W's avatar
Frank W

Gjw have been insuring our rather elderly Dutch sai...

5
Gjw have been insuring our rather elderly Dutch sailing barge Freya, continuously since 2008. We have always felt well looked after and valued. Every renewal quote has felt like a fair one. Zero stress in seventeen years :) Reviewed on: 10th September 2025
ben davies's avatar
ben davies

Great service & value for money.

5
Great service & value for money. Used them for many years Reviewed on: 10th September 2025
Alan B's avatar
Alan B

Been with them 12 years.

5
Been with them 12 years..Good service and competitive prices. Reviewed on: 10th September 2025
Marian S's avatar
Marian S

renewal price increase

3
renewal price increase more than inflation ''''renewal documents confusing , refer to schedule but no schedule present Reviewed on: 10th September 2025
john b's avatar
john b

Hassle free claims

5
Hassle free claims experience, helpful friendly staff Reviewed on: 10th September 2025
Michael H's avatar
Michael H

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