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GJW Direct: Marine Insurance reviews

View other GJW Direct products
4.86
Based on 1,112 reviews, last reviewed 10th Oct 2025
682% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

So easy to deal with have been with GJW for many years. So easy to deal with have been with GJW for many years. Reviewed on: 10th October 2025
Peter R's avatar
Peter R

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W
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GJW Direct Marine Insurance reviews (1112)

Happy customer

5
Have been a GJW customer for more than 5 years. Their customer service has been first class. When my moored boat was hit by another craft GJW managed with my claim promptly and efficiently. Reviewed on: 11th July 2025
Stewart W's avatar
Stewart W

We have always found GJW Direct Marine Insurance to...

5
We have always found GJW Direct Marine Insurance to be fair on policy pricing, when you call them they are always happy to talk you through any questions we might have. This time we spoke to Hannah she was great in going through the details and the process and then payment. As soon as I got off the phone the policy and RCR membership and the receipt was waiting for me. This is why we are repeat customers. Reviewed on: 11th July 2025
Michael B's avatar
Michael B

Two boats Bob.

5
I have two boats with you and found your team very helpful and knowledgeable. I have recommended you to a potential buyer. Reviewed on: 11th July 2025
Michael R's avatar
Michael R

Effort less service

5
Used for a few years now happy with service Reviewed on: 11th July 2025
Jonathan 's avatar
Jonathan

Good communication

5
Very competent and helpful call-centre staff; swiftly resolved my renewal questions. Reviewed on: 11th July 2025
Rob H's avatar
Rob H

Find GJW so easy to deal with.

5
Find GJW so easy to deal with. Communication is excellent and the prices are so competitive. Don’t really need to look elsewhere. Reviewed on: 11th July 2025
Matthew Robinson's avatar
Matthew Robinson

I had to make a claim

5
I had to make a claim never done that before they helped me through it and it was approved within 3 hours and their quote this year was still competitive Reviewed on: 11th July 2025
George T's avatar
George T

Happy with the service.

5
Since being with GJW everything has been straight forward. And for me the most important thing is, if I have a problem I can phone and speak to someone Reviewed on: 11th July 2025
Mr D's avatar
Mr D

Always keep me informed.

4
Always keep me informed. Competitive service, Reviewed on: 11th July 2025
Mark S's avatar
Mark S

Prompt polite competitively priced

5
Prompt polite competitively priced Reviewed on: 11th July 2025
Stephen G's avatar
Stephen G

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