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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 18th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Best value, and there’s always an experienced, knowl...

5
Best value, and there’s always an experienced, knowledgeable member of staff to deal with enquiries. The service provided feels very personal and friendly whenever I have needed to contact the company with a query. Reviewed on: 10th September 2025
Pat B's avatar
Pat B

Intuitive website, great customer service

5
Intuitive website, No problems gaining advice, easy renewals, good value and service Reviewed on: 10th September 2025
Gwen C's avatar
Gwen C

Simple and always get what I need

5
Simple and always get what I need Reviewed on: 10th September 2025
Heath M's avatar
Heath M

I've never had to make a claim, but the experience t...

5
I've never had to make a claim, but the experience to date has been fine. Disappointed that the price went up as much as it did. I don't believe my risk has changed, never made any claims and my boat has probably depreciated. Reviewed on: 10th September 2025
Keith Bailey's avatar
Keith Bailey

Easy to work with and charming at the boat show.

5
Easy to work with and charming at the boat show. Reviewed on: 10th September 2025
Stephen B's avatar
Stephen B

Very good value compared to other providers.

5
Very good value compared to other providers. Renewals have been fairly priced over the past 3 years Reviewed on: 10th September 2025
Glenn T's avatar
Glenn T

GJW gave me the most competitive quote for the cover...

5
GJW gave me the most competitive quote for the cover I required. Reviewed on: 10th September 2025
gordon young's avatar
gordon young

Fast, efficient & professional

5
Fast, efficient & professional call handling. We’re an existing client purchasing another craft. GJW proved competitive in respect of the annual insurance cost. Reviewed on: 10th September 2025
Colin L's avatar
Colin L

Never had any issues at all be it online, in person...

5
Never had any issues at all be it online, in person or on telephone Reviewed on: 10th September 2025
Snarkus's avatar
Snarkus

The website was really easy to use

5
The website was really easy to use, and the transaction was hassle free, I looked at a couple of different suppliers but GJW offered the best value for money, and comprehensive cover. Reviewed on: 10th September 2025
Ed S's avatar
Ed S

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