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GJW Direct: Marine insurance reviews

4.87
Based on 1,126 reviews, last reviewed 28th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1126)

No Fuss Cover

5
Down to earth, no fuss cover. To date premiums have not jumped at renewal remaining about the same which is good. Reviewed on: 11th July 2025

Insurance with peaceofmind. .

5
I have been with GJW for over 35 years. During this time I unfortunately have had a couple of problems which were dealt with very quickly and professionally. Reviewed on: 11th July 2025

Great customer service; competitive premiums; excell...

5
Great customer service; competitive premiums; excellent insurance cover Reviewed on: 11th July 2025

Insurance is more than the cost of the premium!

5
I've been with GJW since 2008. They have always provided excellent service and good value for money. I been fortunate enough not to have a claim, but 2 of my friends have and both were full of praise for the support given - This provides me with a sense of comfort since the reason for insurance is resolving a potential issue and far beyond the cost of the premium. Reviewed on: 11th July 2025

Happy customer

5
Have been a GJW customer for more than 5 years. Their customer service has been first class. When my moored boat was hit by another craft GJW managed with my claim promptly and efficiently. Reviewed on: 11th July 2025

We have always found GJW Direct Marine Insurance to...

5
We have always found GJW Direct Marine Insurance to be fair on policy pricing, when you call them they are always happy to talk you through any questions we might have. This time we spoke to Hannah she was great in going through the details and the process and then payment. As soon as I got off the phone the policy and RCR membership and the receipt was waiting for me. This is why we are repeat customers. Reviewed on: 11th July 2025

Two boats Bob.

5
I have two boats with you and found your team very helpful and knowledgeable. I have recommended you to a potential buyer. Reviewed on: 11th July 2025

Effort less service

5
Used for a few years now happy with service Reviewed on: 11th July 2025

Good communication

5
Very competent and helpful call-centre staff; swiftly resolved my renewal questions. Reviewed on: 11th July 2025

Find GJW so easy to deal with.

5
Find GJW so easy to deal with. Communication is excellent and the prices are so competitive. Don’t really need to look elsewhere. Reviewed on: 11th July 2025

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