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GJW Direct: Marine insurance reviews

4.87
Based on 1,126 reviews, last reviewed 28th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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7%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1126)

I had to make a claim

5
I had to make a claim never done that before they helped me through it and it was approved within 3 hours and their quote this year was still competitive Reviewed on: 11th July 2025

Happy with the service.

5
Since being with GJW everything has been straight forward. And for me the most important thing is, if I have a problem I can phone and speak to someone Reviewed on: 11th July 2025

Always keep me informed.

4
Always keep me informed. Competitive service, Reviewed on: 11th July 2025

Prompt polite competitively priced

5
Prompt polite competitively priced Reviewed on: 11th July 2025

No fuss renewal cost effective full cover

5
No fuss renewal cost effective full cover Reviewed on: 11th July 2025

A reasonable cost for the cover offered.

5
My insurance price has stayed the same for three years, and has only increased by a small amount this year. Renewing the policy and access to documentation on the website is easy. Reviewed on: 11th July 2025

Very helpful staff when I queried changing my policy.

5
Very helpful staff when I queried changing my policy. Reviewed on: 11th July 2025

We have a specialists boat it was no issue at all ,...

5
We have a specialists boat it was no issue at all , great service Reviewed on: 11th July 2025

Competitive prices and well informed process.

5
Competitive prices and well informed process. Reviewed on: 11th July 2025

I’ve been really impressed with GJW Direct’s dinghy...

5
I’ve been really impressed with GJW Direct’s dinghy insurance. The policy offers great coverage—especially for racing, transit, and personal belongings—and it’s clear that they understand the needs of dinghy sailors. Getting a quote and setting up the policy was simple, and all the documents were easy to access online. Thankfully I haven’t had to make a claim yet, but it’s reassuring to know they have a solid reputation for handling them quickly and fairly. Customer support has been responsive and helpful when I’ve had questions. Overall, very happy with the value and service—would definitely recommend to other sailors. Reviewed on: 11th July 2025

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