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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 18th Aug 2026
37800% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

N/A

This product has not received a review of either 4 or 5 stars.

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

I have used GJW for many years insuring two boats an...

5
I have used GJW for many years insuring two boats and what I love the most is customer service is so helpful and I never have to wait to long to get through. Reviewed on: 10th September 2025
Chris Chatterton's avatar
Chris Chatterton

Long term customer

5
Been with GJW for many years now, only had one claim which was dealt with quickly & efficiently Reviewed on: 10th September 2025
John M's avatar
John M

I have been with GJW of well over 20 years.

5
I have been with GJW of well over 20 years. I stay with them because they offer excellent value, are efficient and friendly. What's not to like! Reviewed on: 10th September 2025
Nigel W's avatar
Nigel W

Excellent service

5
GJW have always provided me with an excellent service. Very responsive to any queries and a fair premium year on year Reviewed on: 10th September 2025
paul f's avatar
paul f

GJW marine insurance is market leading

5
GJW leisure boat insurance is extremely comprehensive but with flexibility to provide the tailored cover we require. Partnered with Premier Marinas we receive competitor beating additional benefits. Their staff are knowledgeable and extremely helpful. Backed by RIPE they are a safe insurer. Reviewed on: 10th September 2025
Paul Cook's avatar
Paul Cook

Always first class customer service

5
Always first class customer service Reviewed on: 10th September 2025
Michael Rose's avatar
Michael Rose

A good company to deal with

5
I have found the company very good to deal with and helpful Reviewed on: 10th September 2025
Mr D's avatar
Mr D

I will always choose GJW Direct

5
I have insured my two historic boats with GJW Direct for over 10 years. They have always provided excellent customer service and you will always speak to a person when you call. All the staff I have dealt with over the years are well informed and more than happy to help with any problems. Reviewed on: 10th September 2025
Rachel 's avatar
Rachel

Satisfied customer

5
I think it was Hannah I delt with she was helpful in my renewal process, we have always used GJW in the last 8 years. I’m not saying you are the cheapest option but the way we are treated at renewal has always been informative also a friendly manor in the process goes along way. So as a repeat customer congratulations. Reviewed on: 10th September 2025
Michael B's avatar
Michael B

Got quotes from other providers but couldn’t match GJW

5
Got quotes from other providers but couldn’t match GJW Reviewed on: 10th September 2025
Tina B's avatar
Tina B

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