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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,460 reviews, last reviewed 23rd Jul 2026
30000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I had a claim that was processed quickly and fuss free. I had a claim that was processed quickly and fuss free. It can be done on line but most of my dealings were by phone Reviewed on: 23rd July 2026
David A's avatar
David A

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1461)

Top boat insurance company

5
We have always had great service from GJW’s helpful staff it’s good value compared to other insurance companies and the few claims we’ve had due to accidents and bad weather have been paid out very quickly and well very happy which is why we renew every year Reviewed on: 20th August 2025
Simon L's avatar
Simon L

Good service, reasonable price, not had cause to mak...

5
Good service, reasonable price, not had cause to make a claim, may that continue, also good to see GJW at the Southampton boat show. Reviewed on: 20th August 2025
Clive C's avatar
Clive C

Great service

5
Have had the misfortune of needing to make a claim which was dealt with easily and efficiently. Reviewed on: 20th August 2025
Sonya's avatar
Sonya

Helpful and responsive.

5
Helpful and responsive. The renewal is not like other insurers as they remain competitive and reward being a loyal customer. It is good not having to shop around every year. Reviewed on: 20th August 2025
Duncan's avatar
Duncan

Excellent service.

5
Excellent service great prices and good communications. Reviewed on: 20th August 2025
TREVOR N's avatar
TREVOR N

Easy to deal with.

5
Easy to deal with. Unlike most insurance, renewal premiums tend to go down not up Reviewed on: 20th August 2025
Ian Smith's avatar
Ian Smith

Best insurance company ever

5
Always efficient and polite. Helpful and knowledgeable. Super efficient Reviewed on: 20th August 2025
Alison 's avatar
Alison

I received excellent and prompt responses

5
During a recent claim I received excellent and prompt responses from the team. Reviewed on: 20th August 2025
Heap's avatar
Heap

The whole process from getting a quote, to purchasin...

5
The whole process from getting a quote, to purchasing boat insurance was easy and all GJW staff I dealt with were helpful and informative. Reviewed on: 20th August 2025
Danny M's avatar
Danny M

great value

5
So easy to use, great value, keep you well informed. Highly recommend GJW Reviewed on: 20th August 2025
Victoria C's avatar
Victoria C

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