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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,460 reviews, last reviewed 23rd Jul 2026
30000% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I had a claim that was processed quickly and fuss free. I had a claim that was processed quickly and fuss free. It can be done on line but most of my dealings were by phone Reviewed on: 23rd July 2026
David A's avatar
David A

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1461)

Easy to transact with, good online information and p...

5
Easy to transact with, good online information and portal. Reviewed on: 10th September 2025
Richard T's avatar
Richard T

This company is always very helpful on the telephone...

5
This company is always very helpful on the telephone easy to understand and get hold of Reviewed on: 2nd September 2025
Stephen Nafzger's avatar
Stephen Nafzger

Quote was competitive and it was easy to renew

4
Quote was competitive and it was easy to renew Reviewed on: 28th August 2025
Jonathan L's avatar
Jonathan L

GJW have always been helpful at renewal, fortunately...

5
GJW have always been helpful at renewal, fortunately I have never had to make a claim or contact for any other purpose, but I am satisfied with my interactions. Plus I get a discount as a Premier Marina berth holder which is great. Reviewed on: 26th August 2025
Trevor 's avatar
Trevor

Travel home and full settlement

5
After damaging the boat in Sweden our travel home was covered and the claim was settled in a reasonable time frame. Reviewed on: 25th August 2025
Steve's avatar
Steve

Informed

5
Even though I have not made any claims therefore less interaction, I am always kept informed by news letters etc which makes me feel valued and part of the GJW community Reviewed on: 21st August 2025
Ad's avatar
Ad

Great service and a realistic price.

5
Great service and a realistic price. Reviewed on: 21st August 2025
David A's avatar
David A

Extremely competitive renewal quote.

5
Extremely competitive renewal quote. Kept up to date throughout the year with a good newsletter and good app. Reviewed on: 21st August 2025
Ian D's avatar
Ian D

GJW new owners increase prices

4
I notice on this year's renewal that the new owner have put the premium up by over 20%, and have removed the facility to pay monthly interest free. They now use an independent finance company who charge 18%,so in real terms a insurance increase of 40%. Reviewed on: 21st August 2025
Andrew s's avatar
Andrew s

Easy online platform.

5
Easy online platform. Competitive pricing with extended seasonal coverage for marine use. Reviewed on: 20th August 2025
KarlT's avatar
KarlT

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