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GJW Direct: Marine insurance reviews

4.86
Based on 1,127 reviews, last reviewed 1st Mar 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
David S's avatar
David S

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1127)

Consistently Reliable

5
I have insured with this company for decades and had consistently sensible service even at difficult times Reviewed on: 11th July 2025

No need for me to go anywhere else.

5
Efficient, friendly and helpful staff and responsive when needed. Reviewed on: 11th July 2025

Good value premiums with excellent claims support.

5
Good value premiums with excellent claims support. They are exactly the kind of insurer you need. Reviewed on: 11th July 2025

Gold star - recommend 100%

5
Totally recommend any boat users to go with GJW. Second to non service and back up. Simple and easy to use systems when needed. Easy to deal with when you need them most. Gold star. Reviewed on: 11th July 2025

Smooth transaction

5
Having no experience in boat insurance my experience with getting the insurance was excellent helped with any issues I had Reviewed on: 11th July 2025

First class service

5
I have been fortunate in not having to claim on my boat insurance, but the service I have received from GJW has been excellent, the staff are knowledgeable and friendly. Reviewed on: 11th July 2025

Easy claim process

5
A claim was easy to process with good information at all timed Reviewed on: 11th July 2025

Marine Insurance made easy

5
I bought GJW Direct marine insurance for my narrowboat online. The process was very easy with minimal questions to answer. Reviewed on: 11th July 2025

Been with the company since 1995. Very happy!

5
Been with the company since 1995. Had 2 claims in early days, handled efficiently and without fuss. No claims since, I have 2 boats all queries and processes dealt with efficiently. Cover provided for me even though one of my boats is outside normal cruising areas. Very happy! Reviewed on: 11th July 2025

First class service in every way

5
First class service in every way Reviewed on: 11th July 2025

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