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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,131 reviews, last reviewed 26th Sep 2026
92700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Nice company to deal with and much improved. Nice company to deal with and much improved. Reviewed on: 26th September 2026
Tony Pattison 's avatar
Tony Pattison

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2134)

Extremely competitive renewal quote.

5
Extremely competitive renewal quote. Kept up to date throughout the year with a good newsletter and good app. Reviewed on: 21st August 2025
Ian D's avatar
Ian D

GJW new owners increase prices

4
I notice on this year's renewal that the new owner have put the premium up by over 20%, and have removed the facility to pay monthly interest free. They now use an independent finance company who charge 18%,so in real terms a insurance increase of 40%. Reviewed on: 21st August 2025
Andrew s's avatar
Andrew s

Easy online platform.

5
Easy online platform. Competitive pricing with extended seasonal coverage for marine use. Reviewed on: 20th August 2025
KarlT's avatar
KarlT

Top boat insurance company

5
We have always had great service from GJW’s helpful staff it’s good value compared to other insurance companies and the few claims we’ve had due to accidents and bad weather have been paid out very quickly and well very happy which is why we renew every year Reviewed on: 20th August 2025
Simon L's avatar
Simon L

Good service, reasonable price, not had cause to mak...

5
Good service, reasonable price, not had cause to make a claim, may that continue, also good to see GJW at the Southampton boat show. Reviewed on: 20th August 2025
Clive C's avatar
Clive C

Great service

5
Have had the misfortune of needing to make a claim which was dealt with easily and efficiently. Reviewed on: 20th August 2025
Sonya's avatar
Sonya

Helpful and responsive.

5
Helpful and responsive. The renewal is not like other insurers as they remain competitive and reward being a loyal customer. It is good not having to shop around every year. Reviewed on: 20th August 2025
Duncan's avatar
Duncan

Excellent service.

5
Excellent service great prices and good communications. Reviewed on: 20th August 2025
TREVOR N's avatar
TREVOR N

Easy to deal with.

5
Easy to deal with. Unlike most insurance, renewal premiums tend to go down not up Reviewed on: 20th August 2025
Ian Smith's avatar
Ian Smith

Best insurance company ever

5
Always efficient and polite. Helpful and knowledgeable. Super efficient Reviewed on: 20th August 2025
Alison 's avatar
Alison

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