Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,131 reviews, last reviewed 26th Sep 2026
92700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Nice company to deal with and much improved. Nice company to deal with and much improved. Reviewed on: 26th September 2026
Tony Pattison 's avatar
Tony Pattison

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

Review GJW Direct: Marine insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

GJW Direct Marine insurance reviews (2134)

Quick service, friendly, easy to deal with

5
Quick service, friendly, easy to deal with Reviewed on: 19th August 2025
PK's avatar
PK

Exemplary claim experience

5
Once unfortunately had to claim for "hit-and-run" incident. Although culprit clearly identified, GJW assessed that counter claim would probably not stand, so paid out within days of the claim. No subsequent increase in premiums. Reviewed on: 19th August 2025
Nick L's avatar
Nick L

An insurers with humans!

5
My third year of being insured with them and they seem to be customer focused and friendly. Service is prompt, no on hold for hours or being pushed from various departments, just a friendly person who deals with the query. Reviewed on: 19th August 2025
Lucifer Black's avatar
Lucifer Black

Easy insurance setup and simple to amend my policy.

5
Easy insurance setup and simple to amend my policy. Got through on the phone very quickly when I needed to speak to someone… Reviewed on: 19th August 2025
Law B's avatar
Law B

I have boats both here and abroad and GJW were able...

5
I have boats both here and abroad and GJW were able to cover them without any problems. I wanted to keep my insurance in one place whilst keeping competitive.West Wales is not the easiest to get insured but managed to sort with them. Reviewed on: 19th August 2025
Clive A's avatar
Clive A

Great boat insurer.

5
Every responsive customer service and good value for money. I've had claims for boat damage due to criminal activity dealt with both promptly and efficiently. Reviewed on: 19th August 2025
Maurice 's avatar
Maurice

Straight forward and simple to arrange and renew ins...

4
Straight forward and simple to arrange and renew insurance Reviewed on: 19th August 2025
Allan Brown's avatar
Allan Brown

I have been with GJW for a while now Good value for...

5
I have been with GJW for a while now Good value for money Reviewed on: 19th August 2025
Mr t wildridge's avatar
Mr t wildridge

Excellent.

5
They have so much experience in the world of watersports and marine industry. That specialist expertise is appreciated. Their customer service is excellent. Always! I wouldn’t consider any other insurance company to look after my pride and joy. Reviewed on: 19th August 2025
Mandy Chapman's avatar
Mandy Chapman

I have been with this company for quit a number of...

5
I have been with this company for quite a number of years I have found them very considerate companionate and helpful during there cover always offering valued advise ease of transaction and in times like during Covid there action was superb thankyou for your help and support Reviewed on: 19th August 2025
Sean H's avatar
Sean H

Review GJW Direct: Marine insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill