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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,131 reviews, last reviewed 26th Sep 2026
92700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Nice company to deal with and much improved. Nice company to deal with and much improved. Reviewed on: 26th September 2026
Tony Pattison 's avatar
Tony Pattison

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2132)

Dealt with my claim quickly and fairly

5
Dealt with my claim quickly and fairly Reviewed on: 19th August 2025
Simon b's avatar
Simon b

Good renewal info, excellent customer service...

5
Good renewal information, very good customer service able to answer all my questions, knowledgable Reviewed on: 19th August 2025
Gwen C's avatar
Gwen C

GJW Direct - Speedboat/RIB Insurance

5
I’ve been with GJW Direct insuring my boat for the last 3-4 years and have found them to very efficient, price competitive and helpful with queries when required. Reviewed on: 19th August 2025
David H's avatar
David H

23% policy price increase! Greedy

2
23% policy price increase!! Unacceptable greed after years of loyalty, will not be renewed next year. Reviewed on: 19th August 2025
Bill's avatar
Bill

Recently acquired and premiums risen by 25%-50% .

1
Recently acquired and premiums risen by 25%-50% .. previously they offered interest free installments, now they charge nearly 30% APR and they increased premiums by 25% despite increasing no claims Reviewed on: 19th August 2025
Jon Morby's avatar
Jon Morby

Never had a claim but happy with the way it’s going...

4
Never had a claim but happy with the way it’s going easy to renew and happy to help on the phone friendly and helpful Reviewed on: 19th August 2025
Gilles's avatar
Gilles

Simple, easy and fair quotations.

5
Very simplistic to deal with online, instant fair quotations and policy covers everything I need. Renewal process was easy too, especially as it’s got cheaper each year!! (No claims!!) Reviewed on: 19th August 2025
Adrian M's avatar
Adrian M

Excellent service

5
Easy to use Web site. Helpful staff when raising queries Reviewed on: 19th August 2025
Pete's avatar
Pete

Very competitive price plus RCR discount.

5
Very competitive quote for our narrowboat and reduced subscription to River Canal Rescue as well. Reviewed on: 19th August 2025
Jon King's avatar
Jon King

Price is always fair and competitive with easy to re...

5
Price is always fair and competitive with easy to reach customer services. Reviewed on: 19th August 2025
Peter Scown's avatar
Peter Scown

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