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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,131 reviews, last reviewed 26th Sep 2026
92700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Nice company to deal with and much improved. Nice company to deal with and much improved. Reviewed on: 26th September 2026
Tony Pattison 's avatar
Tony Pattison

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2132)

Always polite, knowledgeable and prompt.

5
Always polite, knowledgeable and prompt. we had a claim several years ago which was dealt with very efficiently Reviewed on: 19th August 2025
Ian T's avatar
Ian T

Very easy to obtain a quote and very competitive and...

5
Very easy to obtain a quote and very competitive and value for money when quoted. Reviewed on: 19th August 2025
Trevor K's avatar
Trevor K

Claim for damage approved swiftly.

5
Claim for damage to our classic sailing vessel on its mooring was handled professionally and approved swiftly. Reviewed on: 19th August 2025
Michael D's avatar
Michael D

Helpful and responsive to questions.

5
Helpful and responsive to questions. Also good value for money. Reviewed on: 19th August 2025
Mark J's avatar
Mark J

Easy to deal with and good value for money

5
Easy to deal with and good value for money Reviewed on: 19th August 2025
Andy 's avatar
Andy

Easy to use good customer service very good

5
Easy to use good customer service Reviewed on: 19th August 2025
Andrea W's avatar
Andrea W

A company you can stay loyal to

5
Understand the boat market and provide a very realistic pricing structure and you can talk to a real person! Reviewed on: 19th August 2025
Peter's avatar
Peter

Probably the best

5
Been with this company for quite a while, always been great value and excellent customer service. I don't think others are a patch on GJW. Reviewed on: 19th August 2025
Peter W's avatar
Peter W

Giood customer service - usually competitive on price

4
Never had to make a claim (touch wood), so can't comment on claims experience which is where it really counts with insurance companies. I have usually found the renewal cost competitive, staff very helpful and knowledgeable, however the initial price increase at renewal this year was significant and well above inflation - for no change in circumstances. A. All to customer services did bring the cost back down in-line with competitors. Reviewed on: 19th August 2025
Robert W's avatar
Robert W

Quick Response.

5
I have insured my boats through GJW for about 45 years. We had an accident in Brittany last year and GJW approved a £12,000 claim very quickly. Reviewed on: 19th August 2025
Martin M's avatar
Martin M

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