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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,131 reviews, last reviewed 26th Sep 2026
92700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Nice company to deal with and much improved. Nice company to deal with and much improved. Reviewed on: 26th September 2026
Tony Pattison 's avatar
Tony Pattison

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2132)

Knowkedable and helpful

5
I can always promptly speak to helpful, knowkedable advisors by telephone. Reviewed on: 19th August 2025
Gerry 's avatar
Gerry

First claim in over a decade of boating.

5
I've been a GJW customer for many years, firstly with my narrowboat and currently with my sail boat. After many years of a clean record I recently had to make a claim due to running aground on a sand bar in the Netherlands. GJW were quick to sort my claim and everything seemed to go very smoothly. Reviewed on: 19th August 2025
Norman R's avatar
Norman R

Marine Insurance Renewal

5
I have just renewed my marine insurance with GJW. The renewal costs came down which is quite an unusual phenomenom these days. They also sent me timely reminders, as my cover came up for renewal and the process of renewing online was simple and hassle free. Reviewed on: 19th August 2025
Kraken's avatar
Kraken

Very clear and good value cover.

5
Very clear and good value cover. Excellent user interface. Reviewed on: 19th August 2025
Matthew 's avatar
Matthew

Premium and documentation

2
I was disappointed by a significant increase in my premium and also the recent change in company policy not to issue a certificate of insurance which could cause complications when cruising abroad. Reviewed on: 19th August 2025
Sc's avatar
Sc

20 years of Peace of Mind.

4
I have journeyed with GJW for 20 years and the world has changed but GJW hasn’t! Consistently good! But then I have never claimed! Reviewed on: 19th August 2025
Dalton's avatar
Dalton

Always helpful on the phone , prompt and easy to ren...

5
Always helpful on the phone , prompt and easy to renew our policy Reviewed on: 19th August 2025
Susan A's avatar
Susan A

Fantastic value,great customer service and care have...

5
Fantastic value,great customer service and care have been a customer for many years and will continue for many more to come. Reviewed on: 19th August 2025
Gordon wilmot's avatar
Gordon wilmot

Excellent boat insurance

5
First class Excellent professional service and good premiums ,i have been with them for boat insurance for 10 years Reviewed on: 19th August 2025
Robert H's avatar
Robert H

Quick and convenient to get insurance.

4
Quick and convenient to get insurance. Slightly disappointed after a claim that some expenses were covered but the actual repair wasn’t. Reviewed on: 19th August 2025
Phil Melluish's avatar
Phil Melluish

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