Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,131 reviews, last reviewed 26th Sep 2026
92700% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Nice company to deal with and much improved. Nice company to deal with and much improved. Reviewed on: 26th September 2026
Tony Pattison 's avatar
Tony Pattison

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

Review GJW Direct: Marine insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

GJW Direct Marine insurance reviews (2132)

The team are always willing to talk.

5
The team are always willing to talk and always come back. Reviewed on: 19th August 2025
Lester W's avatar
Lester W

Reviewed quote

5
Reviewed quote and proposed a lower value Reviewed on: 19th August 2025
Johnboy's avatar
Johnboy

Stress Free Claims Process

5
When I previously made a claim through GJW I was taken by how efficient and stress free the process was. I dealt with people who understood my predicament, acted promptly and professionally with my claim. I could not recommend them more. Reviewed on: 19th August 2025
Ronan D's avatar
Ronan D

Staff very helpful and knowledgeable

5
Staff very helpful and knowledgeable in boat insurance as we were new to larger sailing boat boat requirements along with premier marine holder requirements Reviewed on: 19th August 2025
Philip S's avatar
Philip S

Very satisfied customer!

5
Our boats have been insured with GJW since 2011 and the cover, cost and support has been exemplary throughout Reviewed on: 19th August 2025
Bru's avatar
Bru

Boat insurance is never going to be cheap but....

5
Boat insurance is never going to be cheap but GJW made the experience of getting good level of coverage for all the items (outboards, tender, main boat etc) at competitive rates a breeze. Being able to access all docs and quotes easily on the website is a plus. Reviewed on: 19th August 2025
Simon P's avatar
Simon P

Exceeded my expectations

5
I’ve been with GJW direct for about 20 years now although only had 1 claim it was handled exceptionally well and actually exceeded my expectations so I have no reason to go elsewhere a Reviewed on: 19th August 2025
Mac's avatar
Mac

Helpful staff on phone when I rang to try and find m...

5
Helpful staff on phone when I rang to try and find my account Reviewed on: 19th August 2025
SIMON LEWIS's avatar
SIMON LEWIS

Great Value, Painless Claim, Helpful People

5
Customer services are always very helpful and when I unfortunately had to make a claim it was handled very quickly and paid fully. As the whole point of insurance is to be able to recover the cost of repairs/replacement, insuring with a company that makes the process as quick and straightforward as GJW direct do is the best you could ask for. I have used them for years and will continue to do so. Reviewed on: 31st July 2025
Tony C's avatar
Tony C

Easy dealings

5
The one time I had a claim, things were sorted easily, rapidly and without any trouble. Reviewed on: 31st July 2025
Pierre's avatar
Pierre

Review GJW Direct: Marine insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill