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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.80
Based on 2,116 reviews, last reviewed 25th Sep 2026
91300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very well done helpful, and answered all my questions. Very helpful, and answered all my questions. Well done . Reviewed on: 25th September 2026
Raymond H's avatar
Raymond H

Latest lowest rating:

1

DO NOT USE very poor service, would not return calls, did every thing possible to avoid paying legitimate claim. Be very careful using this company, great if you... Read more Reviewed on: 15th September 2026
garie b's avatar
garie b
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (2121)

Efficient and Helpful.

5
Always very helpful support staff on the phone. The online paperwork is excellent Reviewed on: 15th July 2025
Hugh M's avatar
Hugh M

Satisfied Customer

5
I have been with GJW for many years and have always found their customer service efficient and friendly. I have made two claims in that period both of which were settled promptly and fairly. And their premiums remain very reasonable despite my claims history Reviewed on: 15th July 2025
Lynkie's avatar
Lynkie

Straightforward, helpful and knowledgable.

5
A straightforward website makes things easy and when I call I have always found a helpful and courteous response. The knowledge levels of people on the phone are particularly impressive. Reviewed on: 15th July 2025
Peter R's avatar
Peter R

GIW always are there to help I’ve been there over 1...

5
GIW always are there to help I’ve been there over 13 years wouldn’t consider looking elsewhere Reviewed on: 15th July 2025
Donna G's avatar
Donna G

Good value with RCR membership included

5
Good value with RCR membership included Reviewed on: 15th July 2025
Tony Locke's avatar
Tony Locke

Great online service and phone service, call handler...

5
Great online service and phone service, call handler was knowledgeable and friendly. Reviewed on: 14th July 2025
Andy D's avatar
Andy D

Long term user

5
First used c.30years ago. Never made a claim but some 15 years later had a good quote on an expensive fast motorboat. Comprehensive coverage, no hassle Reviewed on: 14th July 2025
David S's avatar
David S

Quick and professional

5
I had one claim and the Handled it quickly and professionally Reviewed on: 14th July 2025
Cameron M's avatar
Cameron M

Easy to Deal with.

5
A very good experience, clear information given in answer to any queries I raised about the policy and any changes. Reviewed on: 14th July 2025
Ian's avatar
Ian

I was intimidated when I went to get boat insurance...

4
I was intimidated when I went to get boat insurance but GJW made it simple. Reviewed on: 14th July 2025
Cecelia Bittner's avatar
Cecelia Bittner

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