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GJW Direct: Marine Insurance reviews

4.88
Based on 262 reviews, last reviewed 28th Jul 2025
24100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
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6%
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1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great company to deal with Great website and easy to deal with, friendly staff sort out any issues quickly. Very happy. Reviewed on: 28th July 2025
Happy Boater's avatar
Happy Boater

Latest lowest rating:

2

Customer service technology from the dark ages It took forever to get through on the phone, when I finally did I got cut off, I then had to go through it all again. Finally someone to talk to about... Read more Reviewed on: 19th July 2025
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Paul K

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GJW Direct Marine Insurance reviews (262)

Have been a customer for 4 years.

5
Have been a customer for 4 years. Never made a claim yet,so far so good Reviewed on: 11th July 2025

Great to deal with very good value.great service

5
Great to deal with very good value. Reviewed on: 11th July 2025

I have not had any issues in renewing my insurance.

5
I have not had any issues in renewing my insurance. Very easy and quick process to follow. Reviewed on: 11th July 2025

Seamless online experience with documents available...

5
Seamless online experience with documents available and knowleagable staff Reviewed on: 11th July 2025

Easy renewal Premium went down Very smooth and troub...

5
Easy renewal Premium went down Very smooth and trouble free Reviewed on: 11th July 2025

Great service..

5
Great website and quote with super telephone service as a follow up. Reviewed on: 11th July 2025

Seamless service.

5
Seamless service. Good connection with the marina Reviewed on: 11th July 2025

Very professional and efficient in paying out claims

5
I have been with GJW Direct for a number of years and I can state they are very professional and efficient in paying out claims Reviewed on: 11th July 2025

Unmatched customer service

5
I was insured with GJW for 11 years with my first yacht and they were amazing. Now 3 years into boat number two and I don’t believe any other insurer can compare. Excellent all round.! Reviewed on: 11th July 2025

1st insured my boat 3year ago with gjw and found the...

5
1st insured my boat 3year ago with gjw and found them to be very helpful with my questions and this year my insurance premium has gone down ,I am amazed, would recommend to anyone. Reviewed on: 11th July 2025

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