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GJW Direct: Marine insurance reviews

4.86
Based on 1,127 reviews, last reviewed 1st Mar 2026
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
David S's avatar
David S

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1127)

Very competitive pricing and easy to deal with .

5
Very competitive pricing and easy to deal with . Reviewed on: 6th October 2025

Excellent service and easy to renew

5
Excellent service and easy to renew Reviewed on: 6th October 2025

always a pleasure to deal with both my boats

5
always a pleasure to deal with, only one claim in 20+ years of insuring with GJW & it was smooth & easy! Reviewed on: 1st October 2025

Claim without pain

5
Accepted and processed Narrowboat claim promptly and helpfully. Reviewed on: 1st October 2025

Efficient sevice start to finish.

5
Had good experience when making a claim over a year ago. They put my mind at rest from the start and seemed to care about the situation we found ourselves in. Reviewed on: 30th September 2025

Attentive & Knowledgeable staff

5
On each and every occasion that I have had to contact GJW the staff have been attentive, knowledgeable and have always done their best to help me. The cover I have meets all my needs and is very cost effective and competitive. Reviewed on: 30th September 2025

Helpful and professional staff

5
On the few occasions I have spoken to the staff I have always found them extremely helpful, polite, professional and friendly. Reviewed on: 29th September 2025

Always received good support for renewals and also w...

5
Always received good support for renewals and also when first became a member. Staff are helpful and will recommend Reviewed on: 29th September 2025

Been a customer for twenty years, always great service.

5
Been a customer for twenty years, always great service. One claim five years ago that was dealt with very well. Reviewed on: 29th September 2025

Ease of use

5
Easy to renew Plenty of updates and news Reviewed on: 28th September 2025

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