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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
Read all reviews Write a review

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Always helpful and costs are very good

5
Always helpful and costs are very good Reviewed on: 16th July 2026
ken W's avatar
ken W

Very good overall

5
Very good overall, but reply time for queries could be shorter. Nothing really to complain on. Reviewed on: 16th July 2026
Vitaly's avatar
Vitaly

Competitive quotes and excellent customer service.

5
Competitive quotes and excellent customer service. Very helpful staff whether queries, claims or amending policies. Would highly recommend d. Reviewed on: 16th July 2026
James C's avatar
James C

My claim was immediately put to loss adjusters who a...

2
My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look for new insurance next year Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

Top Marine Insurer by far

5
A very competitive price and outstanding service and value for money Reviewed on: 16th July 2026
James E's avatar
James E

Good prices and so useful to speak to a real person!

5
Good prices and so useful to speak to a real person! Reviewed on: 16th July 2026
TC's avatar
TC

Keeping insurance simple and efficient

5
Very easy to work with when you are getting quotes Reviewed on: 16th July 2026
Harvey's avatar
Harvey

Professional friendly service

4
I have been a customer for a year and they have been very satisfactory. Reviewed on: 16th July 2026
Simon R's avatar
Simon R

A great product for peace of mind.

5
As a narrowboat owner I hear more about GJW than any other insurance. I joined on the recommendation of others, and have recommended on myself too. Reviewed on: 16th July 2026
Jane P's avatar
Jane P

by friend and the bonus of breakdown cov...

5
Recommended by friend and the bonus of breakdown cover included swayed my decision to go with your company .excellent response when needing to talk to someone and kept me updated . Reviewed on: 16th July 2026
Donald 's avatar
Donald

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