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GJW Direct: Marine Insurance reviews

4.84
Based on 340 reviews, last reviewed 2nd Sep 2025
30600% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

This company is always very helpful on the telephone... This company is always very helpful on the telephone easy to understand and get hold of Reviewed on: 2nd September 2025
Stephen Nafzger's avatar
Stephen Nafzger

Latest lowest rating:

1

Lost the plot no multi boat policy no 0% payment ter... Lost the plot no multi boat policy no 0% payment terms increased excess only stayed as a customer because I need time to find a better company Reviewed on: 20th August 2025
Chris W's avatar
Chris W

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GJW Direct Marine Insurance reviews (340)

Two boats Bob.

5
I have two boats with you and found your team very helpful and knowledgeable. I have recommended you to a potential buyer. Reviewed on: 11th July 2025

Effort less service

5
Used for a few years now happy with service Reviewed on: 11th July 2025

Good communication

5
Very competent and helpful call-centre staff; swiftly resolved my renewal questions. Reviewed on: 11th July 2025

Find GJW so easy to deal with.

5
Find GJW so easy to deal with. Communication is excellent and the prices are so competitive. Don’t really need to look elsewhere. Reviewed on: 11th July 2025

I had to make a claim

5
I had to make a claim never done that before they helped me through it and it was approved within 3 hours and their quote this year was still competitive Reviewed on: 11th July 2025

Happy with the service.

5
Since being with GJW everything has been straight forward. And for me the most important thing is, if I have a problem I can phone and speak to someone Reviewed on: 11th July 2025

Always keep me informed.

4
Always keep me informed. Competitive service, Reviewed on: 11th July 2025

Prompt polite competitively priced

5
Prompt polite competitively priced Reviewed on: 11th July 2025

No fuss renewal cost effective full cover

5
No fuss renewal cost effective full cover Reviewed on: 11th July 2025

A reasonable cost for the cover offered.

5
My insurance price has stayed the same for three years, and has only increased by a small amount this year. Renewing the policy and access to documentation on the website is easy. Reviewed on: 11th July 2025

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