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GJW Direct: Marine insurance reviews

4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Simply the best

5
First class service easy to arrange cover simply the best around Reviewed on: 14th July 2026

Competitive price for narrowboat insurance

4
Competitive price for narrowboat insurance Reviewed on: 14th July 2026

Great experience

5
Great. Easy to purchase and good value for money Reviewed on: 14th July 2026

Ease of getting insurance cover.

5
Ease of getting insurance cover. Reviewed on: 14th July 2026

Renewal made easy

5
Price is fair, great costume service, made renewal a very easy process Reviewed on: 14th July 2026

Staff are very friendly, website is easy to use.

5
Staff are very friendly, website is easy to use. Reviewed on: 14th July 2026

A claim will show you a good insurance company

5
You can tell a good insurance company by the way they behave when the worst happens.i was unfortunate enough to make a claim which was handled brilliantly,the boatyard were paid directly so no worrying about money,all resolved in short order. Reviewed on: 14th July 2026

GJW make things fair and easy.

5
GJW make things fair and easy. When my renewal comes through I benefit from a no claims discount. It would seem they wish to build their business through excellent service supported with value for money. Reviewed on: 14th July 2026

Queried renewal price.

5
Queried renewal price. Staff very helpful in response to questions. Reviewed on: 14th July 2026

Have used GJW for many years to insure my jetski.

5
Have used GJW for many years to insure my jetski. Although I have never had to claim, I have been happy with the premium and cover offered. Reviewed on: 14th July 2026

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