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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.86
Based on 1,127 reviews, last reviewed 1st Mar 2026
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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Latest highest rating:

5

I have never had to make a clame but I have found GJ... I have never had to make a clame but I have found GJW Direct, to be good value for money Reviewed on: 28th October 2025
Mr D's avatar
Mr D

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1127)

Excellent company

5
Very easy to deal with, very good price and excellent communication Reviewed on: 25th September 2025
Dan L's avatar
Dan L

Excellent customer service.

5
I have communicated both via the portal and by phone and both experiences were very good especially as GJW are going through a transitional period. This has not impacted on their customer service. Reviewed on: 25th September 2025
Alistair C's avatar
Alistair C

Easy to navigate site, great value and coverage

5
Easy to navigate site, great value and coverage Reviewed on: 25th September 2025
Michael F's avatar
Michael F

14 years and three boats later, I always recommend GJW

5
I have had three boats insured through GJW since 2011 and have received excellent service including sorting out urgent proof of insurance for me whilst I was in Spain. I have also made a claim and, once again, dealing with experienced helpful staff meant this was resolved quickly without any difficulty or fuss. Reviewed on: 25th September 2025
Dennis H's avatar
Dennis H

A seamless transition from analogue to digital.

5
A seamless transition from analogue to digital. Reviewed on: 24th September 2025
Dalton's avatar
Dalton

GJW Insurance for my PWC

5
Easy to access and use online and easy to get a quotation. Good options to tailor your cover, very competitive pricing. Reviewed on: 24th September 2025
Greg F's avatar
Greg F

Easy application

5
Straightforward application and good value for money Reviewed on: 24th September 2025
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Saphira

RS 400 dramatic damage

5
claim was dealt with quickly and positively, with good communication throughout the process Reviewed on: 24th September 2025
Geoff P's avatar
Geoff P

Very quick and easy to arrange insurance

5
Very quick and easy to arrange insurance Reviewed on: 24th September 2025
Kevin G's avatar
Kevin G

Happy customer

5
I have been with GJW for 15years and and continue to be very satisfied with the service they provide. Customer service staff are always helpful, well informed and polite. Real people not AI which is a big plus for me. Reviewed on: 24th September 2025
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Gary Terry

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