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GJW Direct: Marine Insurance reviews

4.84
Based on 340 reviews, last reviewed 2nd Sep 2025
30600% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

This company is always very helpful on the telephone... This company is always very helpful on the telephone easy to understand and get hold of Reviewed on: 2nd September 2025
Stephen Nafzger's avatar
Stephen Nafzger

Latest lowest rating:

1

Lost the plot no multi boat policy no 0% payment ter... Lost the plot no multi boat policy no 0% payment terms increased excess only stayed as a customer because I need time to find a better company Reviewed on: 20th August 2025
Chris W's avatar
Chris W

About this product

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GJW Direct Marine Insurance reviews (340)

I have not had any issues in renewing my insurance.

5
I have not had any issues in renewing my insurance. Very easy and quick process to follow. Reviewed on: 11th July 2025

Seamless online experience with documents available...

5
Seamless online experience with documents available and knowleagable staff Reviewed on: 11th July 2025

Easy renewal Premium went down Very smooth and troub...

5
Easy renewal Premium went down Very smooth and trouble free Reviewed on: 11th July 2025

Great service..

5
Great website and quote with super telephone service as a follow up. Reviewed on: 11th July 2025

Seamless service.

5
Seamless service. Good connection with the marina Reviewed on: 11th July 2025

Very professional and efficient in paying out claims

5
I have been with GJW Direct for a number of years and I can state they are very professional and efficient in paying out claims Reviewed on: 11th July 2025

Unmatched customer service

5
I was insured with GJW for 11 years with my first yacht and they were amazing. Now 3 years into boat number two and I don’t believe any other insurer can compare. Excellent all round.! Reviewed on: 11th July 2025

1st insured my boat 3year ago with gjw and found the...

5
1st insured my boat 3year ago with gjw and found them to be very helpful with my questions and this year my insurance premium has gone down ,I am amazed, would recommend to anyone. Reviewed on: 11th July 2025

Knowledgeable and helpful advice over email when I h...

5
Knowledgeable and helpful advice over email when I had a query. Been really coat effective and generally know about boats. Which a lot of insurance companies dont. Reviewed on: 11th July 2025

Many Years of Great Service

5
Have been insured with GJW for many years, they are efficient, patient & polite. The online platform can cause me issues, but a quick call to them to point me in the right direction. On the couple of occasions I have had to claim, they made it trouble free. Reviewed on: 11th July 2025

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