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GJW Direct: Marine Insurance reviews

Name: Marine Insurance
Rating: 4.87 (895 reviews)

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4.87

Based on 895 reviews, last reviewed 1st Oct 2025

81600% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always a pleasure to deal with both my boats always a pleasure to deal with, only one claim in 20+ years of insuring with GJW & it was smooth & easy! Reviewed on: 1st October 2025

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025

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GJW Direct Marine Insurance reviews (895)

Good all roundGJW

Good all round no problems. Recommend Reviewed on: 11th September 2025

I have been insured with GJW for my boat for 3 Month...

I have been insured with GJW for my boat for 3 Months, and overall my experience has been very positive. One of the main benefits I’ve found is the clarity of the policy – the coverage details were explained clearly, and I was able to tailor the plan to fit my needs, including [examples: cruising area, storage ashore, third-party liability, etc.]. The cost of the premium felt reasonable compared to other providers I looked at, and the ability to pay in instalments was helpful. What really stood out was the customer service. When I had questions about adding extra cover, the team responded quickly and gave me straightforward advice without pushing unnecessary extras. It made the process feel easy and reassuring. I haven’t had to make a major claim yet, but I did need to contact them about [a minor issue/small claim/adjustment], and the process was smooth. The paperwork was minimal, and they kept me updated throughout. The only drawback I’ve noticed is that some of the wording in the policy documents can be quite detailed and heavy-going – it takes time to go through everything properly. That said, once I got past that, the explanations from the staff helped clear things up. Overall, I would recommend GJW to other boat owners looking for reliable cover, competitive pricing, and responsive support. They give me confidence that if something does go wrong, I’ll be looked after. Reviewed on: 11th September 2025

I was delighted with the way my claim was handled.

I was delighted with the way my claim for the theft of my outboard and the damage to my boat was handled. I was expecting to have to struggle with the claim and to have spent time and effort recovering my loss. The reality could not have been more different. The claim was settled quickly and with the minimum of fuss. I was able to get back on the water much easier than I expected. Reviewed on: 11th September 2025

Straight forward no nonsense.

Straight forward no nonsense. Insurance for exactly what I need. Reviewed on: 11th September 2025

Courteous and Efficient

I have had no problems and claims have been handled courteously and efficiently. Reviewed on: 11th September 2025

I have unfortunately had to make several claims and...

I have unfortunately had to make several claims and each has been handled very quickly and completely. Reviewed on: 11th September 2025

Very comprehensive and competitive products for yach...

Very comprehensive and competitive products for yacht and dinghy. Always prepared to discuss renewal and always get the job. Reviewed on: 11th September 2025

Very straightforward to deal with.

Very straightforward to arrange cover and very straightforward to contact when making a claim Reviewed on: 11th September 2025

Easy to buy insurance through.

Easy to buy insurance through. Have never made a claim but have heard they are very efficient at paying when claims are made. Reviewed on: 11th September 2025

GJW are very easy to deal with.

GJW are very easy to deal with. Highly knowledgable, and also very friendly. Reviewed on: 11th September 2025

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GJW Direct: Marine Insurance reviews

81600% increase in 5 star reviews

400% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review GJW Direct: Marine Insurance now

GJW Direct Marine Insurance reviews (895)

Good all roundGJW

I have been insured with GJW for my boat for 3 Month...

I was delighted with the way my claim was handled.

Straight forward no nonsense.

Courteous and Efficient

I have unfortunately had to make several claims and...

Very comprehensive and competitive products for yach...

Very straightforward to deal with.

Easy to buy insurance through.

GJW are very easy to deal with.

Review GJW Direct: Marine Insurance now

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