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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Always straightforward and great value

5
Always straightforward to insure my yacht, very good value with a broad permitted cruising area and simple to make changes. Reviewed on: 14th July 2026
Neil M's avatar
Neil M

Just answer the phones and very helpful.

5
Just answer the phones and very helpful. Do the simple things well. Reviewed on: 14th July 2026
James F's avatar
James F

Clear information and advice, quick and helpful resp...

5
Clear information and advice, quick and helpful responses to questions. With RCR benefits an added bonus. Reviewed on: 14th July 2026
Patrick C's avatar
Patrick C

Good service from GJW.

5
My sailing boat has been insured with GJW for four years, competitive rates & cover received. After boat got flooded in 2023, it was one phone call followed by an explanatory email. No arguments a good agreement made and losses covered, no hike in premium the following year.. Reviewed on: 14th July 2026
Cliff Lamb's avatar
Cliff Lamb

honest and reliable

5
Good feedback on percentage payouts of claims which is the most important peace of mind. Reviewed on: 14th July 2026
Michael M's avatar
Michael M

Fast and efficient service.

5
Fast and efficient service. Great website easy to navigate. Regular updates and information. Feel comfortable and at ease having insurance with GJW Reviewed on: 14th July 2026
Peter Newton's avatar
Peter Newton

Honest review, no Customer loyalty

3
No Customer contact in 6 years, I’d expect at least a courtesy call or e-mail Reviewed on: 14th July 2026
Christopher S's avatar
Christopher S

First time I have bought a boat on my own.

5
First time I have bought a boat outwith a syndicate. I was able to talk to a representative who guided me through the process and clearly explained all the steps. Reviewed on: 14th July 2026
Kenny's avatar
Kenny

Your website was informative and easy to navigate

5
Your website was informative and easy to navigate Reviewed on: 14th July 2026
Michael R's avatar
Michael R

I couldn’t have had better support when my boat was...

5
I couldn’t have had better support when my boat was storm damaged. Great people to deal with! Also insured my second boat with them and received good discount. Reviewed on: 14th July 2026
P M's avatar
P M

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