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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

Very helpful and explained thoroughly.

5
Very helpful and explained thoroughly. Resolved questions asked. Reviewed on: 14th July 2026
Lyn N's avatar
Lyn N

Been insured with you for years, when equipment lost...

5
Been insured with you for years, when equipment lost the service was superb and your staff are always very helpful. Reviewed on: 14th July 2026
Peter Porter's avatar
Peter Porter

So far so good!

5
So far so good! Super easy to get a quote and start a policy. Very easy and helpful when I needed to change my address on my policy as well. Reviewed on: 14th July 2026
Sage Diwell 's avatar
Sage Diwell

Claims well handled.

5
Claims well handled. No complaints. Reviewed on: 14th July 2026
Stephen H's avatar
Stephen H

Great value and personal care

5
Always helpful personalised advise if required. Competitive rates and flexible to requirements. Reviewed on: 14th July 2026
Peter's avatar
Peter

Efficient, good value, love the RCR discount.

5
Efficient, good value, love the RCR discount. Great website Reviewed on: 14th July 2026
Dr G's avatar
Dr G

Difficult claim handled brilliantly!

5
GJW have insured my boat for a number of years. Back in 2008 yacht was hit by departing motorboat which initially failed to stop until obliged to by St Helier Harbour Authority. Once back marina staff persuaded the owner to hand over his insurance details. Our claim was protracted as he declined to reply to his insurance. GJW continued to communicate with him until he eventually complied and my claim was met. A GJW fan for life! Reviewed on: 14th July 2026
JB's avatar
JB

Good price boat insurance, very good customer service.

5
Good price boat insurance, very good customer service. Reviewed on: 14th July 2026
Robert W's avatar
Robert W

All OK - and they do pay out.

4
You have sent the papers across efficiently and took the remittance effectively. Staff have always been very pleasant once we can get to speak to them. With Insurance the proof is in the payout if it is needed. Fortunately GJW did when I needed them - a few years ago. Reviewed on: 14th July 2026
Chris's avatar
Chris

Great company

4
Simple process . Transparent application and approach. been with GJW FOR several years now and never an issue Reviewed on: 14th July 2026
Christine D's avatar
Christine D

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