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GJW Direct: Marine insurance reviews

4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
David S's avatar
David S

About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

Excellent insurer’s

5
Very reasonable prising and good to deal with, also have a very simple and informative website Reviewed on: 24th September 2025

GJW insure 2 boats for us.

5
GJW insure 2 boats for us., so if we hadn't have liked them, we would have gone elsewhere for the second boat! Easy to contact, and reasonably priced. Been with them since 2019, and we are people who shop around! Reviewed on: 24th September 2025

Immediately assistance by phone when required

5
Immediately assistance by phone when required Reviewed on: 24th September 2025

Competitive flexible and helpful, happy to recommend...

5
Competitive flexible and helpful, happy to recommend to friends and family. Look forward to staying if premiums remain good value. Reviewed on: 24th September 2025

Well done GJW.

5
A few years back I bashed the boat on a buoy in the Solent causing over £2000 of cosmetic damage. I told GJW that it was 100% my error of judgement and that no one else was involved. No quibbling GJW paid up and boat fixed. Brilliant service. Reviewed on: 24th September 2025

Difficult to speak with same person.

3
Difficult to speak with same person.. Reviewed on: 24th September 2025

Very friendly knowledgeable staff in Liverpool, not...

5
Very friendly knowledgeable staff in Liverpool, not out sourced abroad. Very competitive premiums, often held at the same price or a modest rise which is refreshing! I’ve never had to claim but trust dealings would be straightforward. Reviewed on: 24th September 2025

Very helpful.

5
Very helpful. No fuss. Good value. When I was stranded they sent someone to help straightaway. I had another problem on the same day. They sent help again. Reviewed on: 24th September 2025

Very Professional and quick responders.

5
I've been insured through GJW since 2000 and sudden and have two boats that they look after. I've only had one claim which was settled after a lightning strike very swiftly in 2010. They have always provided help and competitive pricing.. Reviewed on: 24th September 2025

Perfect when buying my jetski insurance

5
Perfect when buying my jetski insurance Reviewed on: 24th September 2025

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