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GJW Direct: Marine Insurance reviews

4.87
Based on 891 reviews, last reviewed 29th Sep 2025
81200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
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Latest highest rating:

5

Helpful and professional staff On the few occasions I have spoken to the staff I have always found them extremely helpful, polite, professional and friendly. Reviewed on: 29th September 2025
Paul B's avatar
Paul B

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
Edward Foster's avatar
Edward Foster

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GJW Direct Marine Insurance reviews (891)

Easy to contact and very helpful staff.

5
Easy to contact and very helpful staff. This policy offers good value for money and covers all aspects that I require for my boat. I would recommend them to my friends and family. Reviewed on: 10th September 2025

I found them very helpful in explaining their servic...

4
I found them very helpful in explaining their services and easy to talk to I also thought they were very efficient setting up the policy and have told other boaters about them Reviewed on: 10th September 2025

Best insurance company for narrowboat

5
I have had my narrowboat insurance with this company for well over 15 years They provide good service and the premiums are very competitive to other companies Reviewed on: 10th September 2025

Good customer service when applying

4
Good customer service when applying Reviewed on: 10th September 2025

GJW are great boat insurers

5
Very good and helpful company and covers all our needs where insuring yachts are concerned thanks Reviewed on: 10th September 2025

GJW an insurance provider you can trust

5
Having spoken to several other companies GJW came out on top and helpful approachable and genuinely prepared to help us as valued clients we will be hard pressed to need to change insurance providers Reviewed on: 10th September 2025

Excellent service and a lot cheaper than the last in...

5
Excellent service and a lot cheaper than the last insurance for my jet skithankyou Reviewed on: 10th September 2025

Easy to set up the policy and straightforward to renew

5
Easy to set up the policy and straightforward to renew Reviewed on: 10th September 2025

Fast and pragmatic

5
I have had 2 claims in the last 2 years and found GJW very fast in responding and very pragmatic in approving all my reasonable costs of repair Reviewed on: 10th September 2025

Efficient claim settlement

5
GJW settled a claim following a grounding in Norway very quickly and efficently make a stressful situation more manageable Reviewed on: 10th September 2025

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