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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

I was looking for cover for my narrowboat.

5
I was looking for cover for my narrowboat. GJW. They were very helpful, saved me money with increase benefits over my previous provider. Reviewed on: 9th October 2025
Ian C's avatar
Ian C

Long term customer of GJW with various vessels.

5
Long term customer of GJW with various vessels. Easy to deal with and supportive. Reviewed on: 9th October 2025
Salena N's avatar
Salena N

have been with this company for years, highly recomm...

5
have been with this company for years, highly recommended Reviewed on: 9th October 2025
Ann Valentine-Cooke's avatar
Ann Valentine-Cooke

Always helpful /very easy to deal with

5
Always helpful /very easy to deal with Reviewed on: 9th October 2025
Andy S's avatar
Andy S

Renewal price increase more than inflation.

4
Renewal price increase more than inflation. Limit on winter usage added; this was removed on discussion Reviewed on: 9th October 2025
john b's avatar
john b

Very easy to use, online, only slight increase in co...

4
Very easy to use, online, only slight increase in cost in last three years. Reviewed on: 9th October 2025
D W's avatar
D W

Always been helpful over telephone.

4
Always been helpful over telephone. Reviewed on: 8th October 2025
John H's avatar
John H

Excellent team in the phone.

5
Excellent team in the phone. Easy to navigate website with all documents stored paper free. Reviewed on: 8th October 2025
Clive G's avatar
Clive G

Hard to say as I've never had to make a...

4
Hard to say as I've never had to make a claim Reviewed on: 8th October 2025
Stuart M's avatar
Stuart M

My boat has been insured with GJW for years!

5
My boat has been insured with GJW for years! Good price and communication. Wouldn't change. Reviewed on: 8th October 2025
LS's avatar
LS

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