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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

GJW were very professional and provided an excellent...

5
GJW were very professional and provided an excellent quote for my narrowboat insurance last year. I have stayed with them again this year as they are again competitive. Reviewed on: 24th September 2025
Ian C's avatar
Ian C

More than 4yrs with GJW.

4
My Narrow Boat has been insured with GJW since I bought it. They were recommended & anyway I undertook some due diligence research for alternatives. I've not been disappointed, but there again I've not needed to make a claim. Reviewed on: 24th September 2025
Christopher J's avatar
Christopher J

Excellent experience

5
My experience with GJW has been excellent. Reviewed on: 24th September 2025
Tom A's avatar
Tom A

have used GJW for over 4 years now have offer the co...

5
have used GJW for over 4 years now have offer the company to other boaters. the cost is good value for money. will keep with the company. Reviewed on: 24th September 2025
Pete w's avatar
Pete w

GJW provide great service & cover

5
GJW Direct provide a high level of cover at a competitive price. We have insured our boats with them for 4 years and we test their value at each renewal and they have always been the most competitive. They are easy to contact and deal with, rarely any queues when calling. Their customer service representatives are knowledgeable, polite and very helpful. I have recommended them to a number of my fellow berth holders over the years. They also have additional benefits for their policyholders by way of discounts with various partners. Reviewed on: 24th September 2025
David T's avatar
David T

I shop around at renewal but always come back........

5
Whenever you speak to them on the phone or at shows, they show genuine interest and care. I shop around at renewal, sometimes there's a marginal price benefit elsewhere but I always go back to GJW for the added comfort of dealing with a company whose employees genuinely care and where claims are handled promptly and properly. Reviewed on: 24th September 2025
Captain A 's avatar
Captain A

Long term customer.

5
Been with GJW for over ten years. Very competitive and great customer service Reviewed on: 24th September 2025
Matt Plant's avatar
Matt Plant

Professional and understanding company.

5
Understand the business and value of boats and provide a very professional service Reviewed on: 24th September 2025
Peter's avatar
Peter

Excellent all round service.

5
Excellent all round service.Queries dealt with quickly and easily. Cannot fault GJW Marine Insurance Reviewed on: 24th September 2025
Paul N's avatar
Paul N

By far the best

5
Having stopped around for Yacht and narrowboat insurances, you came out the best by a long shot. Also, when I've needed advice, I was put directly on touch with a human! A human who could answer my questions immediately, effectively and humanely. Reviewed on: 24th September 2025
John S's avatar
John S

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