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GJW Direct: Marine Insurance reviews

4.87
Based on 894 reviews, last reviewed 1st Oct 2025
81500% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Claim without pain Accepted and processed Narrowboat claim promptly and helpfully. Reviewed on: 1st October 2025
Trish E's avatar
Trish E

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
Edward Foster's avatar
Edward Foster

About this product

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GJW Direct Marine Insurance reviews (894)

Excellent service at a reasonable cost.

5
Excellent service at a reasonable cost. very happy to recommend them Reviewed on: 10th September 2025

Brilliant

5
Wanted to insure my boat, very easy to deal with through a superb online process that was customer centric and obviously customer focused , competitive premium and superb customer service Reviewed on: 10th September 2025

GJW are Superb

5
We have been with GJW Direct for I’ve 15 years and the advice and service we get is second to none Reviewed on: 10th September 2025

Great Communicators

5
GJW Direct have always been exceptionally concise and clear with their online communications. This is the gold standard for on line businesses. Reviewed on: 10th September 2025

Good specialist boat insurance.

5
Good specialist boat insurance. When I had need of the insurance after a damaged cratch cover. They paid promptly and with no quibbles. A big plus is that you can talk to staff who are friendly and helpful after a break in again they exceeded expectations Reviewed on: 10th September 2025

Exceptional

5
Very easy to navigate and great value for money Reviewed on: 10th September 2025

I have used GJW for many years insuring two boats an...

5
I have used GJW for many years insuring two boats and what I love the most is customer service is so helpful and I never have to wait to long to get through. Reviewed on: 10th September 2025

Long term customer

5
Been with GJW for many years now, only had one claim which was dealt with quickly & efficiently Reviewed on: 10th September 2025

I have been with GJW of well over 20 years.

5
I have been with GJW of well over 20 years. I stay with them because they offer excellent value, are efficient and friendly. What's not to like! Reviewed on: 10th September 2025

Excellent service

5
GJW have always provided me with an excellent service. Very responsive to any queries and a fair premium year on year Reviewed on: 10th September 2025

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