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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

Very satisfied customer of GJW

4
I have been with GJW for 3 years & although/fortunately I have not had to make a claim I am very happy with their service & comms provided. Reviewed on: 24th September 2025
Lloyd B's avatar
Lloyd B

Knowledgeable and understanding always good on the t...

5
Knowledgeable and understanding always good on the telephone Reviewed on: 24th September 2025
Stephen Nafzger's avatar
Stephen Nafzger

Great insurance quote and very helpful staff.

5
Great insurance quote and very helpful staff. My RIB is now insured with GJW. Reviewed on: 24th September 2025
Jon S's avatar
Jon S

Real customer service.

5
So nice to have real customer service and not to have to chat with a bot. Customer service team take ownership of my needs and sort them out straight away. Very Impressed Reviewed on: 24th September 2025
David's avatar
David

Good service friendly staff and reasonable rates

5
Good service friendly staff and reasonable rates Reviewed on: 24th September 2025
Paul 's avatar
Paul

First class service

5
When I've needed to contact them, they've been very professional, a pleasure to deal with Reviewed on: 24th September 2025
Adrian D's avatar
Adrian D

Always efficient & very good value

5
Always efficient & very good value Reviewed on: 24th September 2025
AH's avatar
AH

Good all around performance

5
A good all around performance with sorting my insurance Reviewed on: 24th September 2025
Dominik's avatar
Dominik

Straightforward to arrange and maintain.

5
Straightforward to arrange and maintain. Reviewed on: 24th September 2025
Paul Jeffs's avatar
Paul Jeffs

I have been a customer for many years, other than t...

5
I have been a customer for many years, other than the usual price increases we all are aware of with every thing you buy, this company appear to be genuine, reliable and straight foreward in what they provide. Reviewed on: 24th September 2025
Russell 's avatar
Russell

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