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GJW Direct: Marine Insurance reviews

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4.87
Based on 877 reviews, last reviewed 26th Sep 2025
80000% increase in 5 star reviews
in the past 90 days
600% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

No.1 For Boat Insurance Great cover and customer service for boat insurance Reviewed on: 26th September 2025
Simon H's avatar
Simon H

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
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Edward Foster
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GJW Direct Marine Insurance reviews (877)

Straightforward, easy and very reassuring.

5
they were very pleasant and helpful so the whole renewal process was very easy and I felt reassred Reviewed on: 10th September 2025
Neil K's avatar
Neil K

Rewarded for being loyal.

5
Rewarded for being loyal..I like that Reviewed on: 10th September 2025
Andy S's avatar
Andy S

Don't know

5
I've never had to claim, so I don't really have any experience to report. I haven't really researched how competitive they are. It's affordable and provides the cover I need. I needed to submit a survey this year and wasn't clear how to do that, but it worked OK. Reviewed on: 10th September 2025
Tim J's avatar
Tim J

Totally professional, helpful and there for me

5
Totally professional. Helpful whenever I have a query either on phone or email. All claims I have made have been dealt with impeccably and honestly. I cannot rate them higher. Reviewed on: 10th September 2025
Mrs A's avatar
Mrs A

No contact to judge how good or bad Custer service i...

4
No contact to judge how good or bad Custer service is, which can be viewed as a sign everything is fine Reviewed on: 10th September 2025
Simon R's avatar
Simon R

I have been with GJW DIRECT for a while now and must...

5
I have been with GJW DIRECT for a while now and must say i am very pleased with the service that they give, also with the online renewal it is very simple to do. I also get the monthly newsletter that keeps me up to date with things... Reviewed on: 10th September 2025
Mr H's avatar
Mr H

Easy to sort out good price.

5
Easy to sort out good price. Staff helpful and pleasant Reviewed on: 10th September 2025
Nicholas D's avatar
Nicholas D

Only just purchased my first narrowboat and GJW have...

5
Only just purchased my first narrowboat and GJW have made the process as clear and easy to navigate as I could possibly hope for! Reviewed on: 10th September 2025
Mr A's avatar
Mr A

Positive and professional on all aspects of handling...

5
Positive and professional on all aspects of handling my insurance for the two vessels we own. Reviewed on: 10th September 2025
Kevin H's avatar
Kevin H

Staff are exceptional on the phone.

4
Staff are exceptional on the phone. Followup is fast. Communications good. Hope I never need to claim though lol Reviewed on: 10th September 2025
David l's avatar
David l

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