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GJW Direct: Marine Insurance reviews

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4.85
Based on 626 reviews, last reviewed 20th Sep 2025
56300% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent value Very clear options. Quick to set up online. Great value for money compared with other boat insurance providers. Reviewed on: 20th September 2025
josephmnicholson@icloud.com's avatar
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Latest lowest rating:

1

Since RIPE takeover premiums double..... Have been with GJW for years but as soon as were taken over by RIPE, premium doubled to over £720..... Reviewed on: 10th September 2025
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TLG
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GJW Direct Marine Insurance reviews (626)

No need for me to go anywhere else.

5
Efficient, friendly and helpful staff and responsive when needed. Reviewed on: 11th July 2025
Michael S's avatar
Michael S

Good value premiums with excellent claims support.

5
Good value premiums with excellent claims support. They are exactly the kind of insurer you need. Reviewed on: 11th July 2025
Allister cleal's avatar
Allister cleal

Gold star - recommend 100%

5
Totally recommend any boat users to go with GJW. Second to non service and back up. Simple and easy to use systems when needed. Easy to deal with when you need them most. Gold star. Reviewed on: 11th July 2025
Roger Jackson 's avatar
Roger Jackson

Smooth transaction

5
Having no experience in boat insurance my experience with getting the insurance was excellent helped with any issues I had Reviewed on: 11th July 2025
Glenn's avatar
Glenn

First class service

5
I have been fortunate in not having to claim on my boat insurance, but the service I have received from GJW has been excellent, the staff are knowledgeable and friendly. Reviewed on: 11th July 2025
Gavin H's avatar
Gavin H

Easy claim process

5
A claim was easy to process with good information at all timed Reviewed on: 11th July 2025
John D's avatar
John D

Marine Insurance made easy

5
I bought GJW Direct marine insurance for my narrowboat online. The process was very easy with minimal questions to answer. Reviewed on: 11th July 2025
Jeremy's avatar
Jeremy

Been with the company since 1995. Very happy!

5
Been with the company since 1995. Had 2 claims in early days, handled efficiently and without fuss. No claims since, I have 2 boats all queries and processes dealt with efficiently. Cover provided for me even though one of my boats is outside normal cruising areas. Very happy! Reviewed on: 11th July 2025
Derek S's avatar
Derek S

First class service in every way

5
First class service in every way Reviewed on: 11th July 2025
Robert Padfield's avatar
Robert Padfield

Just fantastic, all the information you need and all...

5
Just fantastic, all the information you need and all the help you could ask for. Very easy to deal with. Can't speak highly enough about their customer care. Reviewed on: 11th July 2025
Edward 's avatar
Edward

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