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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1539)

Easy remewal

5
Smooth, almost effortless method of renewal for a fair price. Reviewed on: 6th October 2025
Jack C's avatar
Jack C

Customer service was great.

5
Customer service was great.Had to change details on policy and was dealt with quickly and efficiently. Reviewed on: 6th October 2025
Rosanna B's avatar
Rosanna B

Renewed boat insurance for the 4th year in a row.

4
Renewed boat insurance for the 4th year in a row. very easy renewal Reviewed on: 6th October 2025
Mark King's avatar
Mark King

Boat insurance for over 25 years.

5
We have used GJW for our family boats for over 25 years, dinghies and cruisers. They have always sorted us out when needed, mostly for the kids dinghies. This for a reasonable premium. Reviewed on: 6th October 2025
Sue E's avatar
Sue E

Very helpful, always called back when they were busy.

4
Very helpful, always called back when they were busy. Reviewed on: 6th October 2025
simon m's avatar
simon m

Very easy to obtain Insurance for our vessels.

5
Very easy to obtain Insurance for our vessels. When we needed to make a claim, it was incredibly easy, straightforward and successful. Reviewed on: 6th October 2025
Alison 's avatar
Alison

Always been confident with GJW

5
Used them once, guide a long time ago now, but they were very helpful and responsive. Reviewed on: 6th October 2025
Richard D's avatar
Richard D

My insurers doubled my premium GJW halved it.

5
When my old insurers doubled my premium for no reason at all, their excuse was it’s the underwriters, it’s the same everywhere, I got some quotes that were just as high but GJW quoted me less than I’d been paying before. Reviewed on: 6th October 2025
Paul W's avatar
Paul W

Great customer service!

5
I have had several boats insured with GJW over the years and premiums have always been competitive. Where they’re brilliant though is their customer service. When I needed to make a claim, they took me through the process and made it easy which was hugely appreciated at a stressful time. thankyou! Reviewed on: 6th October 2025
Pam M's avatar
Pam M

Great cover at a reasonable price

5
Great cover at a reasonable price and when I have needed to talk someone has been there to provide support. Reviewed on: 6th October 2025
Garry Colwell's avatar
Garry Colwell

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