Smart Money People Logo
Go to business site
Share this page
Link copied

GJW Direct: Marine Insurance reviews

View other GJW Direct products
4.86
Based on 1,102 reviews, last reviewed 8th Oct 2025
99700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Always been helpful over telephone. Always been helpful over telephone. Reviewed on: 8th October 2025
John H's avatar
John H

Latest lowest rating:

1

Useless since the takeover Useless since the takeover no multi boat policy lots of arguments to get multiple admin fees removed big hike in price too Reviewed on: 6th October 2025
Chris W's avatar
Chris W
Read all reviews Write a review

About this product

Review GJW Direct: Marine Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

GJW Direct Marine Insurance reviews (1102)

Efficient claim settlement

5
GJW settled a claim following a grounding in Norway very quickly and efficently make a stressful situation more manageable Reviewed on: 10th September 2025
bill's avatar
bill

always deliver for me!.

5
I’ve been with this company for years. They are a no hassle operation. That’s what I need Reviewed on: 10th September 2025
Clive W's avatar
Clive W

Good coverage in the terms & conditions.

5
Good coverage in the terms & conditions. Reviewed on: 10th September 2025
Patrick A's avatar
Patrick A

On line support was good, but a little slow

5
On line support was good, but a little slow Reviewed on: 10th September 2025
Cliff W's avatar
Cliff W

Great value, covering the essentials!

5
Great value policy covering all the essentials, easy to set up and manage too! Reviewed on: 10th September 2025
Adrian M's avatar
Adrian M

Excellent customer service easy to contact.

5
Excellent customer service easy to contact. Reviewed on: 10th September 2025
Stephen E's avatar
Stephen E

I have been with GJW for the past 7 years each year...

5
I have been with GJW for the past 7 years each year i renew with them becouse they give the best service and also they are competitively priced Reviewed on: 10th September 2025
Andrew B's avatar
Andrew B

Boat insurance in difficult circumstances

5
I needed to renew the insurance for our boat but I also needed to change the name of the account holder. It was in the name of my husband but he sadly died in July so I had to send GJW certain documents so they could update the account. This they did with patience and efficiency. Reviewed on: 10th September 2025
Angela A's avatar
Angela A

got to watch out for extra chargers £30 just to chan...

2
got to watch out for extra chargers £30 just to change the marina name. Reviewed on: 10th September 2025
karl h's avatar
karl h

GJW Marine provided an easy no nonsense solution for...

5
GJW Marine provided an easy no nonsense solution for our boat insurance. Reviewed on: 10th September 2025
Liam R's avatar
Liam R

Review GJW Direct: Marine Insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill