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GJW Direct: Marine Insurance reviews

4.87
Based on 891 reviews, last reviewed 29th Sep 2025
81200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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6%
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1%
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1%
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1%

Latest highest rating:

5

Helpful and professional staff On the few occasions I have spoken to the staff I have always found them extremely helpful, polite, professional and friendly. Reviewed on: 29th September 2025
Paul B's avatar
Paul B

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
Edward Foster's avatar
Edward Foster

About this product

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GJW Direct Marine Insurance reviews (891)

Very good.

5
Very good. Always polite and helpful on the phone. Any changes to a policy are quickly sorted. Reviewed on: 11th July 2025

Never had any problems with them.

5
Never had any problems with them. Always been polite and courteous on the phone and very helpful. Reviewed on: 11th July 2025

Easy to change vessel and a good price

5
Easy to change vessel and a good price Reviewed on: 11th July 2025

Exceeded all expectations and customer service secon...

5
Exceeded all expectations and customer service second to none very attentative to all my needs totally informative all through the process of both insurance for first time and renewal and great to get river and canal rescue cover at same time everything sorted in one place which is fantastic Reviewed on: 11th July 2025

I have had only one claim, after another boat owner...

5
I have had only one claim, after another boat owner lost control and collided with my boat, which was on a mooring. Everything was sorted out without fuss and I lost only a day of my cruise. Reviewed on: 11th July 2025

Great people to deal with, no hassle just good service

5
Great people to deal with, no hassle just good service Reviewed on: 11th July 2025

Insured quickly with no fuss and a fair price

5
Insured quickly with no fuss and a fair price Reviewed on: 11th July 2025

Good service

5
Easy to deal with and reasonable competitive pricing. Reviewed on: 11th July 2025

Good overall, web, e-mail and 1-2-1

5
They have provided a professional service, good web site and direct contact - when needed Reviewed on: 11th July 2025

Always happy to help with no fuss.

5
Always happy to help with no fuss. Reviewed on: 11th July 2025

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