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GJW Direct: Marine Insurance reviews

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4.87
Based on 891 reviews, last reviewed 29th Sep 2025
81200% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
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1%
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Latest highest rating:

5

Helpful and professional staff On the few occasions I have spoken to the staff I have always found them extremely helpful, polite, professional and friendly. Reviewed on: 29th September 2025
Paul B's avatar
Paul B

Latest lowest rating:

1

Unless in everyway Before this company was bought by Aviva it was a good insurance company but now they don't even tell you when it due to run out and time to renew. The... Read more Reviewed on: 25th September 2025
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Edward Foster
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GJW Direct Marine Insurance reviews (891)

Friendly efficient staff , always good to deal with

5
Friendly efficient staff , always good to deal with Reviewed on: 11th July 2025
Kenneth W's avatar
Kenneth W

GJW always provide good value

5
GJW always provide good value premiums and excellent phone response. I have used them for several years now and they have never given me any reason to look elsewhere. My one claim to-date was dealt with efficiently and to my entire satisfaction. Reviewed on: 11th July 2025
David K's avatar
David K

GJW came highly reccommended and I can now see why!

5
GJW came highly reccommended and have seemed very good value for money. unfortunately ha tie reasons to make claim this year, once after finding the boat had been broken into and Raymarine kit stolen, which was handled extremely quickly, and then due to the structure of the boat being damaged by grounding on the mooring, which after a bit of investigation was also honoured. The communication back from Ashley at GJW was always swift and concise, so I can only be left feeling very impressed. Reviewed on: 11th July 2025
Ian S's avatar
Ian S

GJW restructuring

4
GJW have just passed through a restructuring process, this has benefited GJW but perhaps not the customer, a shame Reviewed on: 11th July 2025
Rob K's avatar
Rob K

A phone call to GJW got it all sorted

5
I have just changed my boat and a phone call to GJW got is all sorted out easily and simply Reviewed on: 11th July 2025
Richard J's avatar
Richard J

Rib insurance

5
I haven’t had to claim at all but the policy cost is reasonable. Reviewed on: 11th July 2025
John W's avatar
John W

Excellent boat insurance

5
Listened to my request to review renewal price and came up with a fair price Reviewed on: 11th July 2025
Joanna B's avatar
Joanna B

Good customer service, value for money and friendly...

5
Good customer service, value for money and friendly staff Reviewed on: 11th July 2025
Martin S's avatar
Martin S

Great for ski boat insurance.

5
We have had 4 ski boats insured with GJW over many years We have found them excellent to deal with during this time. Reviewed on: 11th July 2025
Alec 's avatar
Alec

Great insurance company good value for money.

5
Great insurance company good value for money. Reviewed on: 11th July 2025
Simon q's avatar
Simon q

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