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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,128 reviews, last reviewed 22nd May 2026
100% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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1%

Latest highest rating:

5

I honestly could not have asked for a better experie... I honestly could not have asked for a better experience with GJW Direct. After suffering storm damage to my boat, I expected a slow, frustrating claim... Read more Reviewed on: 22nd May 2026
Lewis's avatar
Lewis

Latest lowest rating:

1

Think Twice Before Choosing This Insurer I was the victim of a no-fault boating collision. Liability was clear from the outset, and GJW insured the other party. Despite this, GJW stalled at e... Read more Reviewed on: 1st March 2026
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David S
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1128)

GJW have always been helpful at renewal, fortunately...

5
GJW have always been helpful at renewal, fortunately I have never had to make a claim or contact for any other purpose, but I am satisfied with my interactions. Plus I get a discount as a Premier Marina berth holder which is great. Reviewed on: 26th August 2025
Trevor 's avatar
Trevor

Travel home and full settlement

5
After damaging the boat in Sweden our travel home was covered and the claim was settled in a reasonable time frame. Reviewed on: 25th August 2025
Steve's avatar
Steve

Informed

5
Even though I have not made any claims therefore less interaction, I am always kept informed by news letters etc which makes me feel valued and part of the GJW community Reviewed on: 21st August 2025
Ad's avatar
Ad

Great service and a realistic price.

5
Great service and a realistic price. Reviewed on: 21st August 2025
David A's avatar
David A

Extremely competitive renewal quote.

5
Extremely competitive renewal quote. Kept up to date throughout the year with a good newsletter and good app. Reviewed on: 21st August 2025
Ian D's avatar
Ian D

GJW new owners increase prices

4
I notice on this year's renewal that the new owner have put the premium up by over 20%, and have removed the facility to pay monthly interest free. They now use an independent finance company who charge 18%,so in real terms a insurance increase of 40%. Reviewed on: 21st August 2025
Andrew s's avatar
Andrew s

Easy online platform.

5
Easy online platform. Competitive pricing with extended seasonal coverage for marine use. Reviewed on: 20th August 2025
KarlT's avatar
KarlT

Top boat insurance company

5
We have always had great service from GJW’s helpful staff it’s good value compared to other insurance companies and the few claims we’ve had due to accidents and bad weather have been paid out very quickly and well very happy which is why we renew every year Reviewed on: 20th August 2025
Simon L's avatar
Simon L

Good service, reasonable price, not had cause to mak...

5
Good service, reasonable price, not had cause to make a claim, may that continue, also good to see GJW at the Southampton boat show. Reviewed on: 20th August 2025
Clive C's avatar
Clive C

Great service

5
Have had the misfortune of needing to make a claim which was dealt with easily and efficiently. Reviewed on: 20th August 2025
Sonya's avatar
Sonya

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