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GJW Direct: Marine Insurance reviews

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4.88
Based on 184 reviews, last reviewed 14th Jul 2025
16900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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2 star
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Latest highest rating:

5

Quick and professional I had one claim and the Handled it quickly and professionally Reviewed on: 14th July 2025
Cameron M's avatar
Cameron M

Latest lowest rating:

1

Deal badly with claims. They are not able to pay out on valid claims and make it very hard to deal with. Avoid them at all cost. Reviewed on: 1st July 2025
Sam M's avatar
Sam M
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GJW Direct Marine Insurance reviews (184)

Good service

5
Easy to deal with and reasonable competitive pricing. Reviewed on: 11th July 2025
Keith B's avatar
Keith B

Good overall, web, e-mail and 1-2-1

5
They have provided a professional service, good web site and direct contact - when needed Reviewed on: 11th July 2025
ANTHONY's avatar
ANTHONY

Always happy to help with no fuss.

5
Always happy to help with no fuss. Reviewed on: 11th July 2025
Richard H's avatar
Richard H

Friendly efficient staff , always good to deal with

5
Friendly efficient staff , always good to deal with Reviewed on: 11th July 2025
Kenneth W's avatar
Kenneth W

GJW always provide good value

5
GJW always provide good value premiums and excellent phone response. I have used them for several years now and they have never given me any reason to look elsewhere. My one claim to-date was dealt with efficiently and to my entire satisfaction. Reviewed on: 11th July 2025
David K's avatar
David K

GJW came highly reccommended and I can now see why!

5
GJW came highly reccommended and have seemed very good value for money. unfortunately ha tie reasons to make claim this year, once after finding the boat had been broken into and Raymarine kit stolen, which was handled extremely quickly, and then due to the structure of the boat being damaged by grounding on the mooring, which after a bit of investigation was also honoured. The communication back from Ashley at GJW was always swift and concise, so I can only be left feeling very impressed. Reviewed on: 11th July 2025
Ian S's avatar
Ian S

GJW restructuring

4
GJW have just passed through a restructuring process, this has benefited GJW but perhaps not the customer, a shame Reviewed on: 11th July 2025
Rob K's avatar
Rob K

A phone call to GJW got it all sorted

5
I have just changed my boat and a phone call to GJW got is all sorted out easily and simply Reviewed on: 11th July 2025
Richard J's avatar
Richard J

Rib insurance

5
I haven’t had to claim at all but the policy cost is reasonable. Reviewed on: 11th July 2025
John W's avatar
John W

Excellent boat insurance

5
Listened to my request to review renewal price and came up with a fair price Reviewed on: 11th July 2025
Joanna B's avatar
Joanna B

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