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GJW Direct: Marine insurance reviews

View other GJW Direct products
4.78
Based on 1,538 reviews, last reviewed 12th Aug 2026
37700% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

GJW dealt very caringly with my potential claim when... GJW dealt very caringly with my potential claim when a crew member sustained an injury while raising my mast Reviewed on: 12th August 2026
Graham L's avatar
Graham L

Latest lowest rating:

2

My claim was immediately put to loss adjusters who a... My claim was immediately put to loss adjusters who asked insulting questions insinuating fraud and ultimately led me to discontinue the claim and look... Read more Reviewed on: 16th July 2026
Martin Robinson's avatar
Martin Robinson
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About this product

GJW Direct offer marine insurance to cover a wide range of vessels.

GJW Direct boat insurance policies typically cover third-party liability claims, no excess for third-party claims for loss or damage, boat's agreed value in the event of a total loss and machinery damage and theft.

GJW Direct marine insurance reviews help you find out what it’s really like to be a customer. If you’ve used GJW Direct before, you can also leave a review and share your experience.

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GJW Direct Marine insurance reviews (1538)

From my first call they were friendly

5
From my first call to them I felt that they were friendly and knowledgeable, accurate with their answers and clear. I felt very comfortable Reviewed on: 28th July 2026
Paul Tooze's avatar
Paul Tooze

All my dealings with GJW have been excellent- you ar...

5
All my dealings with GJW have been excellent- you are treated with courtesy by everyone I have spoken to - and nothing has been too much trouble. They were particularly helpful when I asked to add a specific additional boat to my policy recently. Reviewed on: 28th July 2026
Simon B's avatar
Simon B

Very professional and easy to speak to could not be...

5
Very professional and easy to speak to could not be any more helpful Reviewed on: 28th July 2026
John S's avatar
John S

Straightforward Company with Which to Deal

5
The online forms have been intelligently compiled. The rates are competitive, including annual renewals. Communications are good. Reviewed on: 28th July 2026
Nigel M's avatar
Nigel M

Narrowboat insurance

5
Excellent quote. Seamless process Reviewed on: 28th July 2026
John Barnes's avatar
John Barnes

A happy and satisfied customer

5
Have been with GJW for a number of years. Regularly compare premium price but so far have not bettered. When a claim has been necessary they have been quick and very fair. Reviewed on: 28th July 2026
Gill Braund's avatar
Gill Braund

Detailed knowledge of berthing areas

5
On the phone they show detailed knowledge of areas, to adjust their prices: they seem to know about sailing, unlike some other insurers for whom it's just numbers. Reviewed on: 28th July 2026
Mark B's avatar
Mark B

Great value and communication 5* Highly Recommended...

5
Great value and communication 5* Highly Recommended knowledgable varieyy of insurances for various boats Reviewed on: 28th July 2026
Karen Cooper-Curtis's avatar
Karen Cooper-Curtis

Insured my boat quickly and without any fuss at the...

5
Insured my boat quickly and without any fuss at the most competitive rate Reviewed on: 28th July 2026
Chris G's avatar
Chris G

Simple and straightforward

5
Simple and straightforward process getting appropriate cover for my cruiser. GJW are highly regarded in the specialist insurer industry. Reviewed on: 28th July 2026
Douglas C's avatar
Douglas C

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