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GJW Direct: Marine Insurance reviews

4.84
Based on 340 reviews, last reviewed 2nd Sep 2025
30600% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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7%
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1%
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1%
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1%

Latest highest rating:

5

This company is always very helpful on the telephone... This company is always very helpful on the telephone easy to understand and get hold of Reviewed on: 2nd September 2025
Stephen Nafzger's avatar
Stephen Nafzger

Latest lowest rating:

1

Lost the plot no multi boat policy no 0% payment ter... Lost the plot no multi boat policy no 0% payment terms increased excess only stayed as a customer because I need time to find a better company Reviewed on: 20th August 2025
Chris W's avatar
Chris W

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GJW Direct Marine Insurance reviews (340)

Marine Insurance Renewal

5
I have just renewed my marine insurance with GJW. The renewal costs came down which is quite an unusual phenomenom these days. They also sent me timely reminders, as my cover came up for renewal and the process of renewing online was simple and hassle free. Reviewed on: 19th August 2025

Very clear and good value cover.

5
Very clear and good value cover. Excellent user interface. Reviewed on: 19th August 2025

Premium and documentation

2
I was disappointed by a significant increase in my premium and also the recent change in company policy not to issue a certificate of insurance which could cause complications when cruising abroad. Reviewed on: 19th August 2025

20 years of Peace of Mind.

4
I have journeyed with GJW for 20 years and the world has changed but GJW hasn’t! Consistently good! But then I have never claimed! Reviewed on: 19th August 2025

Always helpful on the phone , prompt and easy to ren...

5
Always helpful on the phone , prompt and easy to renew our policy Reviewed on: 19th August 2025

Fantastic value,great customer service and care have...

5
Fantastic value,great customer service and care have been a customer for many years and will continue for many more to come. Reviewed on: 19th August 2025

Excellent boat insurance

5
First class Excellent professional service and good premiums ,i have been with them for boat insurance for 10 years Reviewed on: 19th August 2025

Quick and convenient to get insurance.

4
Quick and convenient to get insurance. Slightly disappointed after a claim that some expenses were covered but the actual repair wasn’t. Reviewed on: 19th August 2025

The team are always willing to talk.

5
The team are always willing to talk and always come back. Reviewed on: 19th August 2025

Reviewed quote

5
Reviewed quote and proposed a lower value Reviewed on: 19th August 2025

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